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A leading HR service provider in Singapore seeks an HR Operations Manager. The role involves overseeing HR functions, managing payroll processes, and improving HR procedures. Ideal candidates have a degree in HR, proven experience in HR operations, and strong leadership skills to drive team development. This position is key in ensuring compliance and fostering a productive work environment.
Assist the Department Head in managing all HR and administrative operations, including recruitment, staff training, payroll, and exit procedures. The role also contributes to improving HR and administrative processes for greater efficiency, and oversees staff benefits and welfare.
Oversee HR executives to ensure timely deliverables and sustained staff productivity and growth.
Administer the overall payroll process and act as a first-tier checker on the non-managerial to maintain payroll accuracy and process payroll for the managerial.
Support the development and implementation of Human Resource policies and standard operating procedures (SOPs). Ensure consistent adherence to internal HR SOPs by the HR team and compliance with relevant regulations.
Manage the HR daily operations and rectifying necessary when arising issues, including the HR system technical glitches, staff relation matters, HR & administrative processes and any other HR-related matters.
Administer talent acquisition and recruitment processes and update the TOR and JD when changes.
Conduct employee onboarding and follow through with the onboarding experience.
Support in employees’ compensation and benefit plans.
Oversee and support employee performance reviews, including confirmation reviews, ensuring compliance with SOPs.
Administer the submission of HR surveys, labour market research and Audit requirements.
Attend to staff enquiries and grievances and help facilitate counselling and disciplinary procedures for staff.
Responsible for the accuracy of the HRIS for employee database, monitoring the leave and claim management and the entire HR system, as well as the system’s technical issues.
Attend to the Union’s enquiry in consultation with the HR Manager.
Monitor the execution of the staff engagement programs and planner, and ensure the execution takes place
Responsible for general administration, including HQ office and meeting room maintenance, furniture upkeep, cleanliness, timely supply replenishment, and managing office budgets and expenses.
Maintain and update the organization’s documents in the proper filing system for hardcopy and e-copy retrieval.
Support the HRM for the appointment of PDPA Committee member.
Degree/Diploma in HR or relevant field.
Proven experience in HR Operations and payroll processing.
Good knowledge of employment/Labour Law
Good problem-solving, organized and systematic in handling work volumes.
Excellent leadership, communication, and interpersonal skills
Observance, good analytical skills and ability to relate things fast
Able to work in a fast-paced and multi-tasking environment
Innovative, and able to work independently
A results-driven person and team development.