Assistant Manager, Higher Education

Singapore Institute of Management Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Singapore seeks an Assistant Manager for its Higher Education department. The role involves overseeing program delivery, coordinating with academic and operational teams, and enhancing communication with stakeholders. Ideal candidates will have a Bachelor's Degree and at least 5 years of relevant experience, demonstrating strong leadership, analytical skills, and effective communication.

Qualifications

• Minimum 5 years of working experience in a relevant field.
• Familiarity with the higher education industry is an advantage.
• Strong command of written and spoken English, and ability to converse with Mandarin-speaking stakeholders.

Responsibilities

• Administer support systems and delivery operations for higher education programs.
• Maintain good relations with partners and handle operational concerns.
• Supervise work teams and ensure quality teaching from lecturers.

Skills

Excellent communication skills

Interpersonal skills

Presentation skills

Leadership skills

Analytical skills

Critical thinking

Resourcefulness

Adaptability

Education

Bachelor’s Degree

Job description

Assistant Manager, Higher Education page is loaded

Assistant Manager, Higher Education

Apply locations Clementi Campus time type Full time posted on Posted 6 Days Ago job requisition id JR100898

• HE Programme Delivery: Administer support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

• Operation Coordination with Partners and Head of Programmes/Academics: Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements.

• Communicate: timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students.

• Lecturer Management: Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

• Process Innovation: Spearhead digitalisation and automation initiatives for the department.

• Budgeting and Resource Allocation: Ensure accuracy in budgeting.

• Class Scheduling and Assessment Management: Work with internal departments on class scheduling and assessment management plans.

• Marketing and Recruitment: Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

• People Management: Deploy and supervise work teams to achieve their goals.

• Programme Review: Follow through changes (system setup, etc) for Programme reviews (internal and external).

• Regional market experience is added advantage

Requirements:

• Bachelor’s Degree with at least 5 years of working experience

• Familiar with the higher education industrywill be an advantage

• Excellent communication, interpersonal and presentation skills

• Team player with good leadership skills and able to work through people

• Resourceful, self-driven, independent, and confident

• Strong analytical and critical thinking skills

• Adaptive to change, able to work under pressure and committed to meeting deadlines

• Strong command of written and spoken English

• Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

We regret that only shortlisted candidates will be notified.

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The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognized for empowering individuals and enterprises to thrive across life stages through learning.

Seeded by the Singapore Economic Development Board in 1964, SIM has, for close to 60 years, been leading in the development of work and industry skills for Singapore’s growth.

Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life.

SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM GE focuses on higher education pathways and SIM Academy focuses on Professional Development (PD)

and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises.

For more information on the Singapore Institute of Management, visit sim.edu.sg