Assistant Manager, Health Network Development & System Integration

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading agency in Singapore is looking for a Programme Manager to oversee the Community Mental Health Master Plan Programmes, focusing on mental health service enhancement and stakeholder collaboration. Candidates should have a relevant degree and experience in healthcare program implementation, with skills in analytical thinking and change management.

Qualifications

• Bachelor's Degree or higher, preferably in Social Work, Psychology, or Counselling.
• Minimum 2 years of relevant experience in healthcare program implementation.
• Familiarity with multi-agency work and community development is advantageous.

Responsibilities

• Lead the Community Mental Health Master Plan Programmes as Programme Manager.
• Analyze service gaps and develop new care models.
• Collaborate with internal teams and external stakeholders to align project outcomes.

Skills

Collaboration

Analytical Thinking

Change Management

Facilitation

Community Development

Education

Bachelor's Degree in Social Work, Psychology, or Counselling

Job description

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

We are part of the team implementing the ASCAT, Aftercare, and ASCAT-Youth programmes, focusing on the model of care and key priorities.

• Programme Manager for the Community Mental Health Master Plan Programmes (ASCAT and Aftercare).
• Analyse service gaps and develop new models of care to enhance existing community services.

• Collaborate with internal teams and external stakeholders (restructured hospitals and RHS) to align on project outcomes, deliverables, and implementation plans.
• Conduct ongoing reviews to develop new models of care supporting clients requiring mental health support.

• Establish and maintain partnerships with stakeholders to define principles and guidelines within the ecosystem for collaborative care and innovative models.
• Engage stakeholders to identify collaboration opportunities and work with partners to build capacity within the mental health ecosystem, aligned with the stepped care model.
• Work closely with Heads of Department and Regional Health Systems to develop partner capabilities in community health sectors.
• Support regional engagement with Regional Health Systems, hospitals, polyclinics, GPs, and community partners to support population health, enhance health and social integration, and streamline client referrals.

• Develop a sustainable financing and resource framework.
• Coordinate with service providers for timely submission of KPIs and claims for processing and reporting.

• Establish structures for continuous service and process improvements.

Job requirements

• Bachelor's Degree, Post Graduate Diploma, or Professional Degree, preferably in Social Work, Psychology, or Counselling.
• At least 2 years of relevant experience, familiar with multi-agency work, healthcare industry, programme implementation, or management.
• Experience and knowledge in facilitation, design thinking, and organization development preferred.
• Experience in community development and multi-agency work in healthcare or social care industries is an advantage.
• Good team player, willing to embrace and manage change.
• Able to multi-task and work well under pressure.
• Able to work independently and collaboratively with various stakeholders, internally and externally, with motivation to learn.
• Meticulous, inquisitive, with strong follow-up skills.