Assistant Manager, Group Digital Office

National University Health System; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a core member for the Digital Team to drive automation campaigns using Power Platform tools. The ideal candidate will conduct workshops, support digital workgroups, and create training materials to foster the adoption of automation tools. A degree in IT or related fields and 3-5 years of relevant experience are essential for this role.

Qualifications

• 3-5 years of work experience in Digital, IT, or Technology Enabled Change.
• Familiarity with automation tools like Power Platform.
• A team player with strong problem-solving skills.

Responsibilities

• Conduct workshops on Power Platform usage.
• Support digital workgroups to improve automation literacy.
• Create training programs for citizen developers.

Skills

Collaboration with multi-disciplinary teams

Problem-solving in complex environments

Communication of complex issues

Education

Degree/diploma in IT, Computer Science, Computer Engineering, Business Administration

Tools

Power Automate

RPA

Power Apps

Job description

Overview

The successful candidate will join NUHS Group Digital Office as a core member to drive the automation campaign with key focus on Power Platforms. He or she will be a key member of our Digital Team and be responsible for the adoption and utilisation of Microsoft Power Platform tools (primarily Power Automate and Power Apps) across the organisation to deliver productivity and value.

Job Responsibilities

• Conduct workshops or knowledge-sharing sessions to exemplify usage of Power Platform tools in real-world use cases and impart knowledge on use of Power Automate
• Support various institution(s)’ digital workgroups in maturing automation literacy and raise awareness of automation among NUHS departments
• Attend to user enquiries on troubleshooting, workarounds and limitations of automation tools within NUHS
• Support the creation of the Power Automate flows or usage of other automation tools, together with citizen developers in NUHS
• Collate and assemble automation use cases in a common repository for sharing
• Create podcasts, videos, guides or other promotional materials to support users in the journey of automation adoption
• Support project teams in administration of Power Platform premium licenses and environment creation as necessary
• Support in the review of policies and procedures related to Power Platform, in consultation with technical stakeholders
• Design and implement training program for citizen developers

Requirements

• Degree/diploma in IT, Computer Science, Computer Engineering, Business Administration or equivalent
• At least 3-5 years of work experience, preferably in the areas of Digital, IT or Technology Enabled Change
• Familiarity with automation tools such as RPA, Power Platform and OGP products
• A team player who seeks out opportunities to collaborate with multi-disciplinary teams to deliver outcomes
• Able to manage ambiguity and work independently to meet deadlines
• Comfortable with working with a matrix organisation where individuals play multiple roles
• Innovative and highly adaptable to offer solutioning in a fast-paced environment
• Able to communicate complex issues concisely and in detail when required