Assistant Manager - Golden Peony (Conrad Singapore Marina Bay)

Hilton; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading global hospitality company in Singapore seeks an Assistant Manager for the Golden Peony at Conrad Singapore Marina Bay. The role involves overseeing restaurant operations, managing a large team, and ensuring exceptional service quality. Candidates should have experience in food and beverage service and be bilingual in English and Mandarin. This position offers a dynamic work environment, focusing on outstanding guest experiences.

Qualifications

• Previous experience in a Chinese restaurant setting.
• Ability to work flexible hours and lead a team.
• Passion for guest service.

Responsibilities

• Oversee daily operations of the restaurant.
• Manage guest complaints and ensure high service standards.
• Train and develop Team Members.

Skills

Food & beverage service organization

Delegation

Strong organizational skills

Team leadership

Bilingual (English and Mandarin)

Job description

What will I be doing?

An Assistant Outlet Manager with Conrad Singapore Marina Bay, assist in managing the outlet by directing and coordinating all activities, providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience. To successfully fill this role, you should manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards:

• Oversee and support the day-to-day operations of the outlet in the absence of the Outlet Manager
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Communicates effectively with guests, subordinates, immediate superior and other section heads
• Manage guest queries/complaints in a timely and efficient manner
• Identify and solve problems in the outlet in a professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels
• Ensure all operational equipment is use to its appropriate function and well maintained
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation
• To perform any other duties as assigned by immediate superior

What are we looking for?

An Assistant Outlet Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow

• Previous experience in organizing food & beverage service in Chinese Restaurant
• Ability to demonstrate delegation skills
• Possess strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Passion for delivering exceptional levels of guest service
• Experience in supervising a large team
• Bilingual in both English and Mandarin, ability to speak and understand dialects What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Bars and Restaurants

Title: Assistant Manager - Golden Peony (Conrad Singapore Marina Bay)

Location: null

Requisition ID: HOT0BWA3

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