Assistant Manager for New Outlet

Burnt Ends Restaurant Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A modern barbecue restaurant in Singapore seeks individuals for daily operations management. Responsibilities include overseeing service quality, training staff, and ensuring customer satisfaction. Candidates should have 2-3 years of experience in F&B. Attractive benefits include medical insurance and annual leave. Join our exciting new outlet and be part of our team!

Benefits

Medical insurance

Dental coverage

Monthly incentives

Annual performance bonus

Growth and development opportunities

12 days annual leave + 1 day birthday leave

1.5x OT pay for hours worked beyond 44/week

Qualifications

• 2-3 years of F&B service experience required.
• Good communication and interpersonal skills are necessary.
• Ability to work independently and in a team setting.

Responsibilities

• Oversee daily operations to maintain quality service.
• Monitor customer experiences and feedback.
• Train and supervise service staff to meet standards.

Skills

Communication skills

Interpersonal skills

Teamwork

Job description

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We’re now growing and opening a brand new outlet in Jewel! As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.

Job Responsibilities:

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance

• Plan continuous improvement activities within the outlet

• Deploy customer service standards within the outlet to drive organisation's customer experience goal

• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)

• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

• Ensure customers have a pleasant and memorable dining experience

• Constantly obtain customer feedback during operations to ensure satisfaction

• Monitor setup, maintenance, cleanliness and safety of dining areas

• Perform duties like ordering, serving, clearing and setting of tables

• Greet customers as they arrive and showing them to their table

• Promote sales and be familiar with promotions and menu

• Coordinate food service between kitchen and service crew

• Attend to customer complaints (if any)

• To handle cashiering duties

• Assist to upsell promotions

• Constantly motivate & cultivate a team spirit in the restaurant

• Maintains utmost service standards and discipline/grooming among the service staff

• Supervise and train the service staff to Restaurant standards of excellence

• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience

• No minimum cert required

• Possess good communication & interpersonal skills.

• Able to work independently and as a team.

• 5 day work week (44 hours per week)

• Only Singaporeans and Permanent Residents need apply
  

Benefits:

• Medical insurance

• Dental coverage

• Monthly incentives

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!