Assistant Manager (Engineering)

Company Description
The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore.

Job Description

Duties & Responsibilities

1. Operations Management
   1. Manage the daily operations of the engineering team, including scheduling, task delegation, and performance reviews.
   2. Develop and implement maintenance programs for mechanical, electrical, and plumbing (MEP) systems, HVAC, elevators, and other critical infrastructure.
   3. Ensure all The Executive Centre facilities are maintained to the highest standard, with minimal disruption to guests.
2. Staff Management
   1. Recruit, train, supervise, and evaluate engineering staff.
   2. Develop work schedules and assign tasks to ensure optimal productivity and coverage.
   3. Provide ongoing coaching and training to staff, fostering a culture of service excellence.
   4. Address and resolve staff performance issues or grievances promptly.
3. Strategic Planning & Sustainability
   1. Collaborate with the General Manager and other departments to align engineering initiatives with the Executive Centre's sustainability and innovation goals.
   2. Identify opportunities to integrate NUS innovations into The Executive Centre operations.
   3. Develop energy-saving initiatives and monitor utility consumption to meet sustainability targets.
4. Guest Satisfaction
   1. Respond to guest requests and complaints regarding engineering services, ensuring prompt resolution.
   2. Collaborate with the front office to accommodate special guest requests and ensure seamless communication.
5. Safety & Compliance
   1. Ensure compliance with all local building codes, safety regulations, and fire safety standards.
   2. Regularly inspect the property to identify and resolve safety hazards.
   3. Coordinate and oversee regulatory inspections, ensuring all certifications are current.
6. Budget and Reporting
   1. Prepare and manage the department's operational and capital expenditure budgets.
   2. Oversee procurement and inventory of spare parts, tools, and equipment.
   3. Negotiate and manage vendor contracts for outsourced maintenance and repair services.

Qualifications

Requirements

1. Education and Experience:
   1. Diploma or Bachelor's degree in Engineering (Mechanical, Electrical, or equivalent field) or a related discipline.
   2. Minimum 5 years of experience in engineering or facilities management, with at least 2 years in a leadership role, preferably in the hospitality industry.
   3. Strong knowledge of MEP systems, energy management, and sustainability practices.
   4. Familiarity with Building Management Systems (BMS) and preventive maintenance software.
   5. Excellent problem-solving, organizational, and communication skills.
2. Competencies:
   1. Technical Expertise: Deep understanding of engineering principles and the ability to troubleshoot complex systems.
   2. Leadership: Ability to lead a team effectively and make informed decisions under pressure.
   3. Customer Focus: Commitment to ensuring the best guest experience through seamless operations.
   4. Sustainability Awareness: Passion for implementing environmentally responsible practices.
   5. Service-oriented mindset with a focus on guest satisfaction.
   6. Ability to handle pressure and multitask in a fast-paced environment.
   7. Problem-solving and decision-making skills.
   8. Flexibility to work varying shifts, including weekends and holidays.

More Information

Location: Kent Ridge Campus
Organization: University Campus Infrastructure
Department: Campus Asset Management
Employee Referral Eligible: Yes
Job Requisition ID: 28016