Assistant Manager - Engagement & Volunteer Management

Singapore Indian Development Association (SINDA); Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

An established industry player is on the lookout for a passionate Assistant Manager for Engagement & Volunteer Management. This role involves leading outreach efforts, enhancing community engagement, and managing volunteer programs. The ideal candidate will possess a strategic mindset and excellent people management skills, ensuring a rewarding experience for all participants. Join a forward-thinking organization that values your well-being with career development opportunities, flexible working hours, and health insurance. This is a fantastic opportunity to make a significant impact in the community while advancing your career.

Benefits

Career development opportunities

Flexible working hours

AWS/ Bonuses

Health insurance

Wellness programmes

Qualifications

• 4+ years of experience in community engagement or volunteer management.
• Strong strategic mindset and excellent people management skills.

Responsibilities

• Develop strategies to enhance community engagement and volunteer participation.
• Manage relationships with volunteers and stakeholders effectively.

Skills

Community Engagement

Volunteer Management

Stakeholder Relations

Strategic Thinking

People Management

Process Management

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor’s degree in Management

Bachelor’s degree in Community Development

Bachelor’s degree in Business Administration

Job description

Job Description

We are seeking a passionate and experienced Assistant Manager for Engagement & Volunteer Management to lead our outreach efforts and volunteer programs. The ideal candidate will have a strong strategic mindset, excellent people management skills, and the ability to handle diverse stakeholders effectively.

Responsibilities

1. Community Engagement & Outreach
2. Develop and implement strategies to enhance community engagement and increase volunteer participation.
3. Establish and maintain strong relationships with community partners, organizations, and stakeholders.
4. Volunteer Management
5. Ensure the volunteer management framework, including recruitment, training, engagement, and retention strategies, is well executed.
6. Oversee volunteer deployment across various programs and initiatives.
7. Maintain an effective volunteer database and track volunteer impact.
8. Stakeholder & People Management
9. Engage and collaborate with key stakeholders, including government agencies, corporates, and community leaders.
10. Lead and motivate a team to execute engagement initiatives successfully.
11. Manage relationships with volunteers, ensuring a rewarding experience for all participants.
12. Process & Operational Excellence
13. Follow SOPs to ensure smooth program operations and compliance.
14. Monitor program performance and suggest improvements based on data and feedback.

Requirements

1. Bachelor’s degree in Management, Community Development, Business Administration, or a related field.
2. At least 4 years of experience in community engagement, volunteer management, or stakeholder relations.
3. Strong strategic thinking and ability to develop long-term engagement plans.
4. Excellent people management and leadership skills.
5. Proven ability to handle multiple stakeholders and manage relationships effectively.
6. Knowledge of process management, SOPs, and operational efficiencies.
7. Strong communication, organizational, and problem-solving skills.

Our Welfare

We aim to take care of your well-being. We provide:

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/