Assistant Manager - Employee Benefits, Health Solutions

Aon Corporation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Singapore seeks an Assistant Manager to manage client relationships in the Health & Benefits sector. Responsibilities include reviewing renewal terms, handling client queries, and managing operational tasks. The ideal candidate has a relevant diploma and experience in a similar role, alongside strong analytical and interpersonal skills. A comprehensive benefits package and a commitment to inclusivity are offered.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working solutions

Qualifications

• Seasoned experience as a consultant or account manager in the Health & Benefits Industry.
• Minimum regulatory requirements for registration as Broking and FA rep with MAS.
• Self-disciplined and organized.

Responsibilities

• Review renewal terms and proposals with clients.
• Handle enquiries from HR and employees.
• Prepare Helpline FAQs.

Skills

Client management

Analytical skills

Problem-solving

Interpersonal skills

Education

Diploma in relevant discipline

Tools

Microsoft Office

Job description

Assistant Manager

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Renewal and remarketing

• Review of renewal terms
• Review of Renewal Proposal
• Claims Analysis
• Meeting with clients on pre-renewal and/or renewals
• Preparation of Service Level Agreement
• Presentation of the benefits programme to employees

Day-to-Day Operations

• Getting updates on the employee movements from clients
• Following up of underwriting requirements with clients
• Handling the enquiries from both HR and employees
• Follow up with clients on outstanding invoices
• Act as escalation point for all client’s queries/feedback.

Others

• Preparation of Helpline FAQs
• Ensure prompt payment by clients/accounts that are assigned
• Taking on any ad-hoc assignments
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint

Skills and experience that will lead to success

• Diploma in any relevant discipline
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• Seasoned experience as a consultant or account manager in the Health & Benefits Industry, working with multinational clients across sector
• Client management experience, analytical, critical thinking, problem solving skills required
• Ability to manage and influence key stakeholders internally and externally
• Self-disciplined and organised
• Inter-personal skill and focus on service excellence

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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