Assistant Manager, Day Rehabilitation Centre (West/East regions)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

HYPERSCAL SOLUTIONS PTE. LTD. is looking for an Assistant Manager in rehabilitation services to lead a team, optimize service delivery, and support business development initiatives. This role requires strong leadership, communication, and organizational skills to ensure high-quality care in community and eldercare services.

Qualifications

• At least 3 years of experience in team management in community or eldercare services.
• Good understanding of Allied Health best practices and regulatory requirements.
• Strong ability to build and maintain relationships with stakeholders.

Responsibilities

• Manage daily scheduling and allocation of Allied Health professionals.
• Collaborate to identify strategic partnerships with hospitals and clinics.
• Support development of marketing materials and outreach initiatives.

Skills

Leadership

Communication

Interpersonal Skills

LEAN Operations

Education

Bachelor's degree

Relevant certification with Allied Health

Job description

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

As the Assistant Manager, you will play a pivotal role in ensuring the delivery of high-quality rehabilitation services and driving the growth of our organization, be responsible for the clinical and professional development of our Allied Health professional team and optimize their daily deployment to meet client needs. You will also actively support the operations team in building strategic partnerships and executing marketing initiatives. This is a dynamic and multifaceted role requiring strong leadership, organizational, and interpersonal skills, as well as a passion for excellence in rehabilitation care.

1. Operation Management

• Manage the daily scheduling and allocation of Allied Health professionals to ensure optimal patient coverage and efficient service delivery across various locations or programs.
• Monitor therapist caseloads, productivity, and utilization rates, making adjustments as needed.
• Foster a positive and collaborative work environment that encourages teamwork, open communication, and professional growth.
• Conduct regular team meetings to disseminate information, address concerns, and promote engagement
• Assisting Clinical Lead with performance appraisals on therapists and identifying opportunities for professional advancement.
• Responsible for incident management including reporting, timely escalation and timely resolution where possible.

1. Business Development

• Collaborate closely with the Senior Manager, and DRC Clinical Lead to identify and cultivate strategic partnerships with hospitals, clinics, community organizations, and other relevant entities.
• Support the development of marketing materials, presentations, and outreach initiatives.
• Participate in networking events, community outreach programs, and presentations to promote the organization's rehabilitation services.
• Assist in the development and implementation of new programs and services to meet market demands and expand our reach.
• Support the collection and analysis of data to measure the effectiveness of partnership and marketing efforts.

QUALIFICATIONS

• Bachelor's degree preferred
• Rrelevant certification with Allied Health professions is an advantage
• At least 3 years working experience in team management in a community or eldercare services preferred.
• Good understanding of Allied Health best practices, quality standards, and regulatory requirements is an advantage
• Good communication, interpersonal, and presentation skills; able to build and maintain relationships with both internal and external stakeholders
• Proficient with LEAN operations and process improvements

OTHER INFORMATION

• Passionate about improving community or eldercare services.
• Strong leadership qualities with the ability to motivate and inspire a team
• Highly adaptable and able to thrive in a fast-paced environment.

Please note that your application will be sent to and reviewed by the direct employer - NTUC Health