Assistant Manager, Community Engagement

The Esplanade Co Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading performing arts centre in Singapore seeks a Community Engagement Coordinator to manage community programmes and volunteer initiatives. The ideal candidate will have at least 2 years of experience, strong organizational skills, and the ability to work both independently and in a team. Responsibilities include planning events, managing budgets, and fostering community relationships. A diploma or degree is required, along with strong communication skills.

Qualifications

• At least 2 years relevant working experience.
• Able to effectively multi-task and manage workload.
• Fluency in both verbal and written English.

Responsibilities

• Support administration and planning of engagement programmes.
• Manage community workshops and flagship projects.
• Assist with budgeting and monitor expenditures.

Skills

Empathy

Interpersonal skills

Organizational skills

Attention to detail

Communication skills

Education

Minimum Diploma / Degree Holder

Job description

Esplanade’s vision is to be a performing arts centre for everyone. Guided by our mission to entertain, engage, educate and inspire, we strive to enrich lives through the arts, particularly those of underserved communities, including vulnerable children and youth, seniors, persons with special needs and the marginalized.

You will support the Community Engagement team in the delivering arts-based programmes and projects that connect meaningfully with diverse communities. The role will involve working with internal and external parties to plan and co-ordinate the successful execution of a range of activities.

The position requires the post-holder to have empathy, great interpersonal skills, strong administrative and organisational skills with meticulous attention to detail, the ability to think clearly under pressure, meet deadlines and work well in a team.

KEY RESPONSIBILITIES

Under the guidance and direction of your supervisor, you will provide support for the administration, planning, logistical arrangements, and implementation of wide range of engagement programmes. These activities include but are not limited to:

Programme Management

• Conceptualisation, co-ordination and management of community workshops and flagship projects that are onsite, off-site and online, as well as hosting of beneficiaries to ticketed and non-ticketed programmes / learning journeys at Esplanade

• Cultivate and maintain relationships with relevant organisations, institutions and groups, and community artists for community engagement efforts

• Identify, review and maintain information sources and database for the various community-related sectors

• Research and build knowledge on the social services, arts and cultural sectors

• Producing post-event reports

Volunteer Programme

• Assist with running the volunteer programme, that includes but not limited to acting as a liaison with volunteers and relevant parties, managing volunteer database and records, coordinating orientation and training, as well as supervision of volunteers.

Budgeting and Admin

• Assist in budgeting and forecast, and to monitor actual costs and expenditure

• Responsible for any administrative work including preparing and maintaining all necessary records and reports for documentation purposes (Balance Scorecard, KPIs, budget sheets, Event Stats, Weekly Activities Report), as well as photography and videography for archival.

• Preparation of post-event reports including but not limited to the Monthly Activities Report for the community engagement unit.

Supervision

• Assist with the supervision, management and administration of Community Workshop Assistants (CWAs)

JOB REQUIREMENTS

• Minimum Diploma / Degree Holder

• At least 2 years relevant working experience.

• Able to effectively multi-tasks, meet deadlines, manage and prioritize your own workload.

• Positive, enthusiastic and mature individual with excellent communication and interpersonal skills

• Extremely organized, meticulous and self-motivated

• The ability to deal with information in a confidential manner and respond with sensitivity

• Fluency in both verbal and written English is important. A good command in second language is desirable.

• Hands-on approach and occasional irregular working hours, depending on programme/project needs.

If you are excited about this opportunity and meet the requirements, we would love to hear from you. Please submit your resume, including details of your experience and an indication of your current and expected salary.

Thank you for your interest in the Esplanade – only shortlisted candidates will be notified.