Assistant Manager, Clinic Service Operations

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking team in a dynamic healthcare setting where you will lead a team dedicated to providing high-quality patient care. This role offers the opportunity to drive improvements in clinic operations and patient experiences while working closely with a diverse group of healthcare professionals. You will be instrumental in achieving clinic growth and enhancing patient satisfaction, making a tangible impact in the community. If you are passionate about healthcare and have a knack for leadership, this is the perfect opportunity for you to shine.

Qualifications

• 1-2 years of relevant experience in a healthcare or clinical setting.
• Proven leadership abilities with experience in employee engagement.

Responsibilities

• Lead and manage a team of patient service associates.
• Oversee daily operations and improve operational efficiency.
• Collaborate with healthcare professionals to enhance clinic processes.

Skills

Leadership

Strategic Thinking

Problem-Solving

Communication

Time Management

Empathy

Education

Bachelor's Degree

Job description

Job Overview:
You will be managing the daily operations of an assigned clinic. This role focuses on ensuring high-quality patient care, regulatory compliance, and continuous improvement of clinic services. You will work closely with internal stakeholders to achieve clinic growth, meet financial targets, and enhance patient satisfaction.

Key Responsibilities:

• Lead and manage a team of patient service associates to foster a positive and efficient work environment.

• Oversee the clinic’s daily operations, addressing any process issues and improving operational efficiency.

• Collaborate with doctors, nurses, allied health professionals, and ancillary staff to enhance clinic processes and improve patient experience.

• Analyze data, track key performance indicators (KPIs), and prepare reports to monitor clinic performance.

• Develop and implement business plans to expand clinic services and meet business objectives.

• Manage the annual budgeting process and oversee procurement for the clinic.

Requirements:

• Bachelor’s degree from a recognized institution.

• 1-2 years of relevant experience in a healthcare or clinical setting.

• Proven leadership abilities with experience in employee engagement and team management.

• Basic understanding of clinical terms and medical standards (experience in healthcare is advantageous).

• Strong strategic thinking, problem-solving, and communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Empathy and cultural sensitivity when engaging with diverse staff and patient groups.

Why Apply?

• Lead a dynamic team in a fast-paced healthcare setting.

• Drive improvement in patient care and operational processes.

• Play a key role in the clinic's growth and success.

Apply now to be part of a forward-thinking team that values excellence in patient care and staff engagement!

We regret to inform that only shortlisted applicants will be notified.

Mandy Tay R1654634
RecruitFirst Pte Ltd EA License No.: 13C6342