Assistant Manager, Clinic Ops (Frontline / Healthcare) #HHL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare staffing agency in Singapore is seeking a Healthcare Operations Manager to oversee daily operations, lead frontline staff, and enhance patient experience. The ideal candidate will have at least a degree in a related field, 3 years of healthcare operations management experience, and strong problem-solving skills. Interested candidates should apply via email or Telegram.

Qualifications

• Min Degree in any discipline (Healthcare, Business, or related fields preferred).
• Min 3 years of experience in healthcare operations management.
• Min 2 years of experience supervising frontline staff in a multi-site environment.
• Strong problem-solving, communication, and stakeholder management skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with patient service recovery processes and regulatory compliance is an advantage.

Responsibilities

• Oversee daily operations of assigned service points and clinics, ensuring efficiency and service excellence.
• Lead and manage frontline non-nursing staff including recruitment, training, and appraisals.
• Partner with clinical and nursing teams to resolve process issues and enhance patient experience.
• Monitor service volumes, set business targets, and support financial budgeting.
• Develop and implement innovative service solutions to improve patient satisfaction.
• Ensure compliance with safety, licensing, and healthcare regulatory standards.
• Prepare reports and present operational performance to management.

Job description

Key Responsibilities:

• Oversee daily operations of assigned service points and clinics, ensuring efficiency and service excellence
• Lead and manage frontline non-nursing staff including recruitment, training, and appraisals
• Partner with clinical and nursing teams to resolve process issues and enhance patient experience
• Monitor service volumes, set business targets, and support financial budgeting
• Develop and implement innovative service solutions to improve patient satisfaction
• Ensure compliance with safety, licensing, and healthcare regulatory standards
• Prepare reports and present operational performance to management

Requirements:

• Min Degree in any discipline (Healthcare, Business, or related fields preferred)
• Min 3 years of experience in healthcare operations management
• Min 2 years of experience supervising frontline staff in a multi-site environment
• Strong problem-solving, communication, and stakeholder management skills
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Familiarity with patient service recovery processes and regulatory compliance is an advantage

Interested candidates, do submit your resume to [e-mail] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599