Assistant Manager, Client Onboarding

PhillipCapital; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

PhillipCapital is seeking a Manager or Assistant Manager for the Client Onboarding Team to lead KYC/CDD initiatives. The role focuses on onboarding and ongoing due diligence for individual and corporate clients in line with regulatory standards.

The ideal candidate has at least 5 years of KYC/CDD experience, strong MAS AML/CFT knowledge, and hands-on SOW corroboration. Excellent analytical and communication skills are required to drive compliant onboarding processes.

Qualifications

• Minimum 5 years of experience in KYC/CDD, preferably in financial services.
• Solid knowledge of MAS AML/CFT regulations and industry best practices.
• Hands-on experience in Source of Wealth corroboration and documentation.
• Experience handling complex client profiles and SOW reviews.

Responsibilities

• Conduct and review KYC/CDD for individual and corporate clients to ensure regulatory compliance.
• Perform screening, risk assessments, and Enhanced Due Diligence where applicable.
• Implement and enhance onboarding controls and workflows to improve turnaround times.
• Address onboarding issues and implement risk mitigation measures.
• Serve as first-level escalation for complex or high-risk cases with clear guidance.

Skills

Analytical skills

Communication

Stakeholder management

Attention to detail

Decision making under ambiguity

Job description

We are seeking a highly motivated and experienced professional to join our team as a Manager or Assistant Manager in the Client Onboarding Team with key focus on performing KYC/CDD function. This role is critical in ensuring the effective onboarding and ongoing due diligence of both individual and corporate clients, in compliance with regulatory requirements and internal standards.

Responsibilities:

• Conduct and Review Customer Due Diligence (CDD) and Know Your Customer (KYC) for individual and corporate clients, ensuring completeness and regulatory compliance.
• Perform screening, risk assessments, and Enhanced Due Diligence (EDD) where applicable.
• Implement and enhance controls and workflows related to client onboarding, processing, and maintenance to ensure regulatory compliance and improve turnaround times.
• Proactively address onboarding issues and implement risk mitigation measures.
• Serve as first-level escalation for complex or high-risk cases, providing clear guidance and advisory.
• Stay up to date on AML/CFT regulations, sanctions, and industry best practices to keep stakeholders informed and recommend necessary updates to internal procedures.

Requirements:

• Minimum of 5 years of relevant experience in KYC/CDD, preferably within financial services or related industries.
• Strong knowledge of MAS AML/CFT regulations and industry best practices.
• Strong hands-on experience in Source of Wealth (SOW) corroboration and documentation.
• Experienced in handling complex client profiles and performing SOW reviews.
• Excellent analytical, communication, and stakeholder management skills.
• Detail-oriented, accountable, and confident in making decisions in ambiguous situations.