Assistant Manager, Client Onboarding

PhillipCapital; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in financial services seeks a Manager or Assistant Manager for its Client Onboarding Team. This role focuses on KYC/CDD functions, ensuring compliance with regulatory standards and improving onboarding processes. Candidates should possess strong analytical, communication skills and a solid understanding of industry regulations. Prospective applicants must have at least 5 years of relevant experience.

Qualifications

• Minimum of 5 years of relevant experience in KYC/CDD, preferably in financial services.
• Strong knowledge of MAS AML/CFT regulations and industry best practices.
• Experience in handling complex client profiles and performing SOW reviews.

Responsibilities

• Conduct and review CDD and KYC for clients, ensuring compliance.
• Implement and enhance client onboarding controls and workflows.
• Serve as first-level escalation for complex cases.

Skills

Analytical skills

Communication

Stakeholder management

Attention to detail

Job description

Role Overview:

We are seeking a highly motivated and experienced professional to join our team as a Manager or Assistant Manager in the Client Onboarding Team with key focus on performing KYC/CDD function. This role is critical in ensuring the effective onboarding and ongoing due diligence of both individual and corporate clients, in compliance with regulatory requirements and internal standards.

Responsibilities:

• Conduct and Review Customer Due Diligence (CDD) and Know Your Customer (KYC) for individual and corporate clients, ensuring completeness and regulatory compliance.
• Perform screening, risk assessments, and Enhanced Due Diligence (EDD) where applicable.
• Implement and enhance controls and workflows related to client onboarding, processing, and maintenance to ensure regulatory compliance and improve turnaround times.
• Proactively address onboarding issues and implement risk mitigation measures.
• Serve as first-level escalation for complex or high-risk cases, providing clear guidance and advisory.
• Stay up to date on AML/CFT regulations, sanctions, and industry best practices to keep stakeholders informed and recommend necessary updates to internal procedures.

Requirements:

• Minimum of 5 years of relevant experience in KYC/CDD, preferably within financial services or related industries.
• Strong knowledge of MAS AML/CFT regulations and industry best practices.
• Strong hands-on experience in Source of Wealth (SOW) corroboration and documentation.
• Experienced in handling complex client profiles and performing SOW reviews.
• Excellent analytical, communication, and stakeholder management skills.
• Detail-oriented, accountable, and confident in making decisions in ambiguous situations.