Assistant Manager, Career Education

Nanyang Technological University; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An esteemed educational institution is searching for an Assistant Manager for Career Education, based in Singapore. This pivotal role involves executing career development programs aimed at enhancing student readiness for the job market. Responsibilities include the administration of credit-bearing courses, workshop management, and stakeholder engagement. The ideal candidate will possess a recognized degree with extensive experience in program administration, strong analytical and organizational skills, and effective communication abilities. Join us in shaping the future of students' career journeys.

Qualifications

• Minimum of 4 years' experience in programme administration.
• Experience in higher education or large-scale corporate training settings preferred.
• Excellent organizational and planning skills.

Responsibilities

• Coordinate and operationalize career courses and workshops for students.
• Engage with stakeholders including students and vendors to ensure positive experiences.
• Analyze feedback for process improvements in course administration.

Skills

Course Administration

Stakeholder Engagement

Analytical Skills

Project Management

Communication Skills

Education

Recognized Degree

Tools

Canva

Excel

PowerPoint

Word

Job description

Assistant Manager, Career Education page is loaded

Assistant Manager, Career Education

Apply locations NTU Main Campus, Singapore time type Full time posted on Posted 2 Days Ago job requisition id R00021388

The Assistant Manager, Career Education plays a pivotal and highly collaborative role in empowering students to succeed in today’s competitive job market. This role involves coordinating and operationalizing large-scale, credit-bearing career courses that are compulsory for undergraduate students, as well as implementing other impactful career development workshops. Working closely with faculty, internal stakeholders and external consultants, the Assistant Manager is empowered within the team to administer and execute student-centric processes and learning experiences. Through this work, the Assistant Manager helps students build essential career skills, enhance their career readiness, and achieve strong employment outcomes upon graduation.

Key Responsibilities:

Course Administration and Delivery

• Plan, coordinate, and execute credit-bearing career courses with tracking of students on their completion.

• Implement course planning, scheduling, operational support, programme coordination and logistics management.

• Administer Learning Management Systems (eg Blackboard) and other student administration systems, with hands-on operational responsibilities in enrolment management, student data, course content setup and assessment tracking.

• Execute in-person and virtual classes (ZOOM, MS Teams).

• Liaise with multiple NTU internal departments to ensure coaching clinic timelines and submissions are met.

Workshop Administration and Student Engagement

• Support workshop administration – including but not limited to managing training schedule, venue booking, vendor liaison, procurement, payment, logistic arrangements and evaluation.

• Design and copy-write publicity materials that are relevant and relatable to students for effective outreach.

• Monitor registrations.

• Provide regular training statistics for reporting and strategic decision making.

Stakeholder Engagement

• Main point of contact for students, NTU internal departments and external vendors, addressing inquiries and resolving issues efficiently to ensure a positive experience.

Process Improvements

• Review administration for coaching clinics and other workshops based on students’ feedback.

• Monitor operational processes for improved efficiency.

Job Requirements:

• A recognized degree with at least 4 years’ experience in programme administration and implementation, preferably in higher education or large-scale corporate training settings.

Skills & Competencies

• Highly competent in course administration including timetable planning, assignment deadlines and attendance tracking of large learning cohorts.

• Highly proficient in implementing large-scale course setup, content upload, enrolment management, assignment tracking, grade submission, and student progress tracking and analytics on Learning Management Systems (eg Canvas, Blackboard) and Student Administration Systems.

• Proficient in planning and executing in-person and virtual classes (ZOOM, MS Teams), including venue booking, technical support, and stakeholder coordination.

• Proficient in Canva, Excel, PowerPoint, Word with the ability to adopt new tools and systems to enhance operations.

• Proficient in email marketing, including design and copy writing for effective and relevant student communications.

• Excellent organisational and planning skills.

• Highly analytical with strong problem solving and project management skills.

• Excellent communication skills, both written and verbal, for stakeholder engagement and reporting.

• Competent in vendor liaison, procurement, payment, logistic arrangements and evaluation.

• Competent to manage large datasets to monitor student participation, performance, and feedback.

Personal Attributes

• Conscientious with strong attention to details.

• Resourceful and proactive to resolve operational challenges.

• Ability to ensure accuracy and smooth execution of complex operations.

• Ability to manage multiple priorities efficiently and effectively.

• Ability to work collaboratively within a team and independently with minimal supervision.

• Self-motivated with a positive attitude to suggestions and change.

• Resilient and adaptable to changing priorities.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

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NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N).

Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.

Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.