Assistant Manager (Business Operations) @ Geylang Bahru / Up $6000

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading management services provider in Singapore is hiring an Assistant Manager for Business Operations to oversee operational functions, ensure data accuracy, and manage project timelines. The ideal candidate will possess over 7 years of experience in administration and operations, with strong leadership skills and expertise in Microsoft Office Suite. This role is essential for driving efficiency and strategic insights within the organization.

Qualifications

• 7+ years of experience in operations and administration.
• At least 3 years in a leadership or managerial role.
• Advanced proficiency in Microsoft Office Suite.

Responsibilities

• Oversee issuance and validation of Purchase Orders and Work Orders.
• Ensure accuracy of resident database management.
• Direct processing of contractor invoices and payment cycles.

Skills

Stakeholder management

Analytical skills

Communication skills

Process optimization

Leadership

Proficient in Microsoft Office Suite

Tools

Salesforce

ServiceNow

Excel

Power BI

Job description

Assistant Manager (Business Operations) @ Geylang Bahru / Up $6000

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Summary

We are seeking a proactive and detail-oriented individual to manage operational and administrative functions related to project management, retail (customer engagement) and financial processes. This role is pivotal in ensuring seamless execution backend operations, billing, and governance activities while supporting cross‑functional initiatives through data‑driven decision‑making.

Job Responsibilities

Operational Leadership

Oversee and govern the issuance and validation of Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation projects.

Ensure accuracy and integrity of resident database management, including onboarding, sign‑ups, and cancellations.

Direct the processing of contractor invoices and payment cycles, ensuring timeliness and compliance.

Manage invoicing and collections strategy to optimize cash flow and customer experience.

Strategic Reporting & Insights

Lead the development of management dashboards and performance reports for senior leadership.

Analyze operational and financial data to identify trends, risks, and opportunities for improvement.

Provide actionable insights to inform strategic planning and resource allocation.

Project & Stakeholder Management

Drive coordination of complex projects, ensuring alignment across internal teams and external partners.

Act as a key liaison between cross‑functional departments to ensure timely execution of deliverables.

Represent the function in governance forums and strategic discussions.

Governance & Continuous Improvement

Lead transformation initiatives to automate billing processes and reduce manual intervention.

Design and implement robust SOPs and Business Continuity Plans (BCPs) to safeguard operations.

Establish governance frameworks to ensure compliance with corporate policies and regulatory standards.

Champion a culture of continuous improvement and operational excellence.

Job Requirements

• 7+ years of experience in operations, administration, and process optimization, with at least 3 years in a leadership or managerial capacity.
• Advanced proficiency in Microsoft Office Suite (Excel, Power BI) for analytics and reporting.
• Proven track record in defining, mapping, and maintaining enterprise‑level process frameworks.
• Strong stakeholder management and ability to influence at senior levels.
• Experience with Salesforce for CRM and ServiceNow for workflow automation.
• Familiarity with enterprise systems and data visualization tools.
• Strategic thinker with strong business acumen.
• Exceptional organizational and analytical skills.
• Proactive, resourceful, and adept at managing ambiguity.
• Strong communication and interpersonal skills to lead teams and influence stakeholders.
• High integrity and commitment to governance and compliance.

We regret to inform that only shortlisted candidates will be notified.

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