Assistant Manager, Business Operation

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Samsung Southeast Asia & Oceania

Singapore

USD 60,000 - 100,000

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Yesterday

Job description

Position Summary

Role and Responsibilities

Cadence

Manage and monitor the accuracy of business systems and efficient distribution of business intelligence
Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)

SCM

Support SCM / PM on forecasting and delivery planning
Monitor and ensure timely delivery based on the customer PO
Collaborate with logistics on delivery booking
Maintain Channel Inventory reports provided by Distributor and upload into the system

Manage overall sales deduction operation and ensure accurate budget planning
Coordinate and follow up with customers (with sales team) to liaise on invoices/documentation to complete the claims
Liaise and follow up with Finance team on the claim process, progress, and status to complete the whole transaction/claims without delays

Expenses

Manage overall marketing Expense operation and ensure accurate budget planning
Support and work with Marketing on budget plan and coordinate with agencies
Liaise and follow up on invoices/documentation to complete the marketing claims
Liaise and follow up with Finance team on the claim process, progress, and status to complete the whole transaction/claims without delays

Sales Force / B2B Operation

Responsible for B2B order processing and CRM tools administration (Salesforce.com)
Salesforce.com Account Maintenance, e.g., Account creation & assignment
Monitor and process Purchase Order (PO) from customers and track the status
Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out

Skills And Qualifications

Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation
Strong with Microsoft Excel, possess excellent analytical skills and problem-solving attitude
Good organizational agility, command skills, and interpersonal skills to work effectively across functions and lines of business.
Results-oriented and meticulous.