Job Description
Oversee on-site banquet operations, including setup, service, and teardown.
Lead and supervise banquet service staff, ensuring adherence to service standards.
Coordinate with kitchen, stewarding, and housekeeping for seamless event delivery.
Maintain cleanliness and proper upkeep of all banquet areas and equipment.
Manage staff schedules and ensure adequate manpower for events.
Address and resolve guest issues promptly during events.
Support inventory control and ensure availability of equipment and supplies.
Ensure compliance with hygiene, safety, and club standards.
Provide feedback and operational insights to the Banquet Sales/Admin team.
Perform other duties as assigned by the F&B Manager.
Requirements
Minimum Diploma in Hospitality, F&B Management, or a related field.
Minimum 5 years relevant experience with supervisory experience in a hospitality or banquet setting.
Strong leadership and team management skills.
Good knowledge of banquet setup, service flow, and hygiene standards.
Familiar with POS systems and basic inventory management.
Excellent coordination and communication abilities.
Service-oriented, hands-on, and able to lead by example.
Able to work under pressure, including long or split shifts, weekends, and public holidays.
Physically fit and capable of handling event setup and operational tasks.