ASSISTANT MANAGER, AI ENABLEMENT

Upper Spring Consulting; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Upper Spring Consulting is seeking an experienced AI Enablement professional (Assistant Manager) to design and run AI literacy and capability programs across the organisation. You will surface high-value use cases, coach citizen developers, and measure AI-driven value, blending program design with change management and technical fluency in generative AI.

You will collaborate with multiple geographies and stakeholders to ensure responsible AI use, governance, and impactful delivery across the

Qualifications

• Over 6 years in roles combining business engagement, change management, training, or program delivery.
• Translate technical capabilities into business outcomes for non-technical audiences.
• Strong written communication and stakeholder management skills.
• Experience designing or running enablement programs such as training cohorts, communities of practice, or certification paths.
• Hands-on experience facilitating discovery workshops with business users.
• Working knowledge of generative AI tools and their capabilities and limitations.
• Comfort working in matrixed environments across geographies and cultures.
• Track record of measuring program effectiveness and using data to refine delivery.
• Hands-on experience with low-code or no-code AI platforms or citizen developer movements.
• Experience translating business problems into ML/DS/analytics requirements.
• Familiarity with AI or digital transformation maturity frameworks.
• Survey design and qualitative research skills.
• Background in adult learning design or organisational development.
• Experience in shipping, logistics, or supply chain or other operational industries.

Responsibilities

• Design and run programs that develop AI literacy and capability across the organisation.
• Build learning pathways and onboarding journeys for different personas.
• Facilitate use case discovery workshops with business users.
• Coach citizen developers through AI builds and governance workflows.
• Track AI capability, usage, and value realisation; report findings to stakeholders.
• Curate internal success stories to sustain momentum and demonstrate value.
• Partner with stakeholders across the organisation on responsible AI use and program delivery.

Skills

Business engagement

Change management

Training program delivery

Stakeholder management

Gen AI literacy

Data-driven decisions

Adult learning design

Citizen developer coaching

Workshop facilitation

Cross-geography collaboration

Tools

Low-code AI platforms

Job description

We are representing our client in the marine sector to look for an experience AI practitioner to take on the role of AI Enablement (Assistant Manager) to lead AI literacy and capability develop and deliver value across the company. You will design and run the programs that get people using AI well, surface high value use cases from the business, coach citizen developers through their AI builds, and measure how AI is changing the way work gets done. This hybrid role blends program design, change management, and enough technical fluency on generative AI to coach others credibly.

Responsibilities

• Design and run programs that develop AI literacy and capability across the organisation, including champions networks, cohort based learning, and structured progression pathways.
• Build learning pathways and onboarding journeys for different personas, from casual users to advanced practitioners.
• Facilitate use case discovery workshops with business users and govern the use case portfolio.
• Coach citizen developers through their AI builds and review workflows before broader promotion, within the company's governance framework.
• Track AI capability, usage, and value realisation across the organisation, and report findings to senior stakeholders.
• Curate and share internal success stories to sustain momentum and demonstrate value.
• Partner with relevant stakeholders across the organisation on responsible AI use and program delivery.

Requirements

• More than 6 years in roles combining business engagement, change management, training, or program delivery.
• Demonstrated ability to translate technical capabilities into business outcomes for non-technical audiences.
• Strong written communication, and stakeholder management skills.
• Experience designing or running structured enablement programs such as training cohorts, communities of practice, or certification paths.
• Hands on experience facilitating discovery workshops with business users.
• Working knowledge of generative AI tools and a clear understanding of what they can and cannot do.
• Comfort working in matrixed environments across multiple geographies and cultures.
• Track record of measuring program effectiveness and using data to refine delivery.
• Hands on experience with low code or no code AI platforms and prior exposure to citizen developer movements (low code, no code, RPA) or data literacy programs.
• Experience translating business problems into requirements, success metrics, and acceptance criteria for machine learning, data science, or analytics products.
• Familiarity with industry maturity frameworks for AI or digital transformation.
• Survey design and qualitative research skills.
• Background in adult learning design or organisational development.
• Experience in shipping, logistics, supply chain, or other operational industries.