Assistant Manager – Aerospace AOG Operations

ALLPORT CARGO SERVICES LOGISTICS PTE. LIMITED; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading logistics company seeks an experienced professional for aerospace operations in Singapore. The candidate will provide critical Aircraft on Ground support, maintain customer communication regarding shipments, and ensure compliance with regulations. This role demands strong analytical skills and a customer-centric mindset, ideal for those with a background in logistics and supply chain management.

Qualifications

• At least 5 years of relevant experience in aerospace operations.
• Proficiency in process optimization and problem-solving.
• Knowledge of relevant regulations and aerospace industry standards.

Responsibilities

• Provide 24/7 Aircraft on Ground (AOG) support to Aerospace customers.
• Communicate regarding shipment status and delivery processes.
• Monitor and manage shipments until completion.

Skills

Communication

Interpersonal Skills

Process Optimization

Problem-Solving

Analytical Skills

Education

Bachelor Degree in Logistics, Supply Chain Management or related fields

Job description

About Allport Cargo Services Logistics Pte Limited

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are currently looking for a candidate to perform the below duties:

Job Description

• Accountable for providing 24/7 Aircraft on Ground (AOG) service level support to Aerospace customers
• Communicate with carriers and origin and destination agents/offices regarding shipment status, special handling, and delivery processes
• Monitor and manage shipments until completion
• Keep customers updated proactively on shipment milestones in accordance with SOP’s
• Build relationships with customers, offices, overseas and domestic agents and service providers
• Establish standard operating procedures to ensure smooth operations and compliance to relevant regulations
• Support Sales / Business Development Managers on quotations, where required
• Any other duties as assigned by Head of Department

Job Requirements

• Excellent communication and interpersonal skills with a customer-centric mindset
• Able and willing to work outside normal working hours to ensure customer satisfaction
• Proficiency in process optimization and problem-solving
• Strong analytical and reporting skills
• Knowledge of relevant regulations and aerospace industry standards
• At least 5 years of relevant experience in aerospace operations with sales support skillsets
• Bachelor Degree or equivalent in Logistics, Supply Chain Management or related fields