ASSISTANT MANAGER

POND TREASURE1 PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking an Assistant Manager to oversee operations and ensure a high standard of customer service. The role focuses on leadership, employee training, and operational efficiencies within retail settings, emphasizing compliance with company policies and best practices.

Qualifications

• Experience in a managerial role preferred.
• Strong leadership and conflict resolution skills.
• Ability to train and develop staff.

Responsibilities

• Ensuring compliance with company policies.
• Training and developing new employees.
• Assisting customers and resolving issues.
• Maintaining store standards and inventory.

Skills

Leadership

Customer Service

Cost Control

Conflict Resolution

Training

Job description

Assistant Manager Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.