Assistant Manager

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

The National Healthcare Group is seeking a Senior Executive/Assistant Manager to support the NHG Clinical Board Office. This vital role involves managing projects, providing secretariat support, and collaborating with clinical leaders to enhance healthcare services. Candidates should possess a Bachelor's degree and at least 6 years of relevant experience in a healthcare setting, with strong analytical skills and proficiency in Microsoft Office tools. This position aims to ensure the seamless operation of NHG initiatives, emphasizing project management and stakeholder engagement.

Qualifications

• Bachelor's degree with minimum 6 years of relevant experience, preferably in a healthcare setting.
• In-depth appreciation of the ecosystem and challenges in the public healthcare sector.
• Knowledge in data analysis will be an advantage.
• Good writing skills.
• Proficiency in Microsoft Office tools (e.g. Microsoft Excel, Microsoft Word, Microsoft PowerPoint).

Responsibilities

• Plan, budget, oversee & manage the implementation and documentation all aspects of project(s) with stakeholders.
• Define and communicate project objectives that are clear, useful and attainable.
• Catalyse project(s) development by contributing information and recommendations.
• Plan and carry out sensing research and customer surveys to establish issues and their causes.
• Manage project to reduce the risk of overall failure, maximizes benefits and minimizes cost.
• Identify potential issues and provide assistance to resolve them in a timely manner.
• Conduct project review after implementation.
• Co-ordinate meetings, take/review notes of meeting, collate information for dissemination.
• Prepare presentation material for meetings.
• Facilitate discussions during meetings.

Skills

Data Analysis

Communication Skills

Analytical Skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

Bachelor's Degree

Job description

Company description:

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.

NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.

As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job description:

STATEMENT OF PURPOSE

The Senior Executive/Assistant Manager (SE/AM) will support the Senior Manager/Assistant Director (SM/AD) to provide essential administrative support for the effective functioning of the NHG Clinical Board Office (NCBO). This unit supports Group Chairman Medical Board Clinical (GCMB) and the NHG Clinical Board (NCB) to develop a system of group clinical governance. Key responsibilities include secretariat support for the NHG Clinical Board and its commissioned platforms where needed, preparation of administrative documents and presentations, and involvement in clinical service development projects to enhance coordination across NHG institutions.

The role requires collaboration with clinical leaders and medical affairs departments to follow up on strategic initiatives from MOH and NHG management meetings with the aim to achieve the Key Results Areas (KRAs) set out under the NCB. The SE/AM will also support GCMB in the collaboration with Group Quality on clinical quality and patient safety matters, coordinates with clinical and professional groups for manpower planning and development to build capacity/capability as well as with Group Research and Education whenever there is a link to clinical services.

MAJOR DUTIES AND RESPONSIBILITIES

Project Management (50%)

1. Plan, budget, oversee & manage the implementation and documentation all aspects of project(s) with stakeholders to ensure that project(s) progresses according to the defined scope on time and within budget.
2. Define and communicate project objectives that are clear, useful and attainable
3. Catalyse project(s) development by contributing information and recommendations to realise strategic objectives
4. Plan and carry out sensing research and customer surveys to establish issues and their causes
5. Manage project to reduce the risk of overall failure, maximizes benefits and minimizes cost.
6. Identify potential issues and provide assistance to resolve them in a timely manner
7. Conduct project review after implementation

Secretariat Support (35%)

1. Co-ordinate meetings, take/review notes of meeting, collate information for dissemination
2. Prepare presentation material for meetings
3. Facilitate discussions during meetings
4. Follow up and conclude matters arising from the meetings
5. Prepare approval papers with support from institutions

General (15%)

1. Participate in other related NHG or national level working groups or projects

2. Perform any other duties as assigned by the Reporting Officer

3. Involve in work place improvement projects/ activities as and when required

JOB REQUIREMENTS

1. EDUCATION/TRAINING/EXPERIENCE

• Bachelor's degree with minimum 6 years of relevant experience, preferably in a healthcare setting
• In-depth appreciation of the ecosystem and challenges in the public healthcare sector
• Knowledge in data analysis will be an advantage
• Good writing skills
• Proficiency in Microsoft Office tools (e.g. Microsoft Excel, Microsoft Word, Microsoft PowerPoint)

1. PERSONAL ATTRIBUTES

• Excellent analytical and critical thinking skills
• Excellent engagement and communication skills with the ability to influence relevant stakeholders
• Strong interpersonal skills and team player
• Self-motivated and able to work independently