Assistant Lead Engineer - Network Aruba Clearpass (Cluster Office)

Synapxe; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A national HealthTech agency is seeking a Network Engineer to support and maintain infrastructure operations. The role involves planning, optimizing, and resolving technical issues in network systems, particularly in Aruba and Cisco environments. Candidates should possess a Bachelor's degree in Computer Engineering with significant experience in network management. Join us to shape the future of health through technology in Singapore.

Qualifications

• At least 5-6 years of experience in Network Management and Support Services.
• Strong knowledge in supporting Cisco network components.
• Network certifications like CCNE, CCNA are required.

Responsibilities

• Assist with infrastructure planning and design.
• Perform installations of infrastructure systems.
• Resolve incidents and provide ongoing maintenance of infrastructure.

Skills

Network Management

Problem Solving

Infrastructure Optimization

Education

Bachelor in Computer Engineering or equivalent

Tools

Aruba Clearpass

Cisco Switch

Cisco Router

Fortigate Firewall

Palo Alto Firewall

ClearPass NAC

F5 VPN

WLC

Access Point

VSS/VLAN Architectures

Job description

Company description:

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore.

Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg

Job description:

Role & Responsibilities

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• Bachelor in Computer Engineering or equivalent
• At least 5-6 years' of experience in the Network Management and Support Services
• Experience with Aruba Clearpass and Cisco network
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures
• Network Support in the areas of wireless, wired, VPN
• Network certifications eg CCNE, CCNA

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Profile description:

The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. Leads high impact projects, prioritises and assigns tasks to ensure that team's resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Able to identify and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. Anticipating internal and/or external business challenges and/or regulatory issues; recommends improvements. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

The engineer applies a critical and analytical approach to resolving technical problems and able to work well with his/her team and is able to guide them to ensure infrastructure projects are well implemented.