Assistant IT Manager

PARKROYAL PICKERING HOTEL PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established hotel in Singapore is seeking an experienced IT professional to assist the IT Manager. This role involves managing business applications, databases, and IT infrastructure in alignment with industry best practices. Candidates should have a minimum of 5 years of IT experience, preferably in hospitality, and possess a diploma in Information Technology or Business Studies. Proficiency in Windows OS and hotel-related applications such as Opera is essential, along with excellent communication skills and a customer-oriented mindset.

Qualifications

• Minimum of 5 years of IT experience, preferably in the hospitality industry.
• Excellent communication skills (oral and written).
• Proficiency in hotel-related business applications.

Responsibilities

• Managing and organizing all Business Applications, Databases, and Messaging Systems.
• Developing and spearheading IT infrastructure to support operational systems.
• Educating IT users on the correct usage of IT systems.

Skills

Communication Skills

Customer Oriented

Education

Diploma in Information Technology

Diploma in Business Studies

Tools

Windows Operating System

Opera

Micros Simphony

CISCO Networks

Job description

The incumbent will be responsible in assisting the IT Manager on the following and not limited to:

Responsibilities:

• Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.
• Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.
• Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.
• Source, evaluate and recommend IT systems for purchase and upgrade.
• Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.
• Assist to operate a responsive IT support service to all IT users, which addresses systems problems /failures.
• Assist in managing all associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.
• Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

Requirements:

• Minimum of 5 years of IT experience, preferably hospitality industry.
• Diploma in Information Technology or Business Studies.
• Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Micros Simphony)
• Good knowledge of multi property emails, websites, DNS and CISCO networks.
• Excellent communication skills (oral and written).
• Customer oriented.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.