Assistant Field Service Engineer

LAM RESEARCH SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

LAM RESEARCH SINGAPORE PTE LTD is seeking a Field Service Engineer to install and relocate complex semiconductor equipment at customer sites and to perform startup and check-out activities. The role involves on-site preventive maintenance and rapid fault resolution to minimize downtime.

Applicants should hold a Diploma in Mechanical or Electrical Engineering, be able to work in a clean room environment with PPE, and travel frequently to support customers both locally and internationally.

Qualifications

• Diploma in Mechanical/Electrical Engineering or related discipline.
• Recent polytechnic graduates are welcome to apply.
• Able to work in a clean room environment with PPE.

Responsibilities

• Install and relocate Lam's complex systems at customers’ sites and perform start-up, cutover and check-out activities.
• Minimize downtime through on-site preventive maintenance and attend to equipment abnormalities.
• Use analytical problem-solving methods to isolate issues to the component level and reduce downtime.
• Provide pass-down information to stakeholders to ensure continuity of customer support operations.
• Provide hardware support for Tier 2 process qualification activities.
• Keep equipment and tools in good working condition and secure.
• Take on ad-hoc duties as assigned by the Immediate Supervisor.

Skills

Analytical problem-solving

English communication

Microsoft Office

Schematics interpretation

Education

Diploma in Mechanical/Electrical Engineering

Tools

Microsoft Office Suite

Job description

Job Duties and Responsibilities

• Installation and/or relocation of Lam’s complex electro-mechanical and electronic systems equipment at customers’ sites and conduct associated start-up, cutover and check-out activities on the newly installed systems
• Minimize machine downtime or system interruptions performing on-site preventive maintenance of equipment and attending to equipment abnormalities.
• Utilize analytical problem-solving methodology to eliminate equipment malfunctions, isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
• Provide clear and comprehensive pass-down information to relevant stakeholders, ensuring effective follow-up on machine status and continuity of customer support operations.
• Provide hardware support for Tier 2 process qualification activities.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
• Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Job Requirements / Work Experience & Skills

• Diploma in Mechanical/Electrical Engineering or related Engineering discipline
• Recent graduates from Local Polytechnics are welcome to apply (Singapore Polytechnic / Ngee Ann Polytechnic / Republic Polytechnic / Nanyang Polytechnic & Temasek Polytechnic)
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs and for training, flexibility to work a variety shifts including compressed and alternative workweeks including overtime if needed (~10%)
• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
• Communication skills, both written and verbal, in English
• Foundational analytical and problem-solving skills
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manual