Assistant Field Engineer (Aircon/HVAC/Class 3 License/Work at heights) SR5

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated HVAC Technician to ensure optimal functioning of air-conditioning systems. In this role, you will be responsible for on-site troubleshooting, testing, and maintenance, while also interacting with customers to provide exceptional service. Your expertise in HVAC systems will be crucial in diagnosing faults and implementing preventive measures to enhance system reliability. Join a forward-thinking company that values your skills and offers a dynamic work environment where your contributions will make a significant impact.

Qualifications

• Possess a Nitec, Higher Nitec, or Diploma in Mechanical or Electrical Engineering.
• Proven experience in HVAC or air-conditioning is advantageous.

Responsibilities

• Diagnose and repair faults in air-conditioning units.
• Perform on-site testing and preventive maintenance.
• Address customer inquiries and provide technical support.

Skills

Interpersonal Skills

Customer Service Skills

HVAC Knowledge

Troubleshooting Skills

Communication Skills

Teamwork Skills

Safety Protocol Adherence

Education

Nitec in Mechanical Engineering

Higher Nitec in Electrical Engineering

Diploma in Related Engineering Discipline

Job description

Your Key Responsibilities

• On-Site Troubleshooting & Repairs: Diagnose and repair faults in air-conditioning units to ensure optimal functioning.

• Testing & Maintenance: Perform on-site testing and preventive maintenance to identify potential issues before they become critical, enhancing system reliability.

• Customer Interaction: Address customer inquiries via phone, email or on-site visits, ensuring clear communication and a positive service experience.

• Preventive Measures: Recommend and implement preventive measures to improve system longevity and efficiency, minimizing downtime.

• Service Partner Support: Provide guidance and technical support to our service partners, ensuring that all parties are aligned in delivering high-quality service.

• Scheduling & Reporting: Assist the team lead in planning daily manpower schedules and ensure that job sheets, billing, and spare parts procedures are completed accurately and promptly.

• Problem Resolution: Provide effective technical solutions and feedback to customers to address any issues or concerns in a timely and professional manner.

Your Skills

• Excellent interpersonal and customer service skills, with a proactive approach to resolving customer needs and ensuring satisfaction.

• Strong knowledge of HVAC and air-conditioning systems.

• Ability to troubleshoot and resolve complex technical issues efficiently and independently.

• Strong communication and teamwork skills to work with internal teams and external service partners.

• Adherence to all safety protocols and standards when working in varying environments.

Your Profile

• Possess a Nitec, Higher Nitec, Diploma in Mechanical or Electrical Engineering, or a related engineering discipline.

• Proven experience in the HVAC or air-conditioning field would be advantageous.

• A valid Class 3 driving license is advantageous, as this role involves traveling to various job sites.

• Comfortable working at heights and in varying environmental conditions.

• Strong analytical skills with a customer-first approach.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref61(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Yeo Shi Rong

EA Personnel Reg No: R23112076