Assistant Facilities Manager (Hard Services)

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in Integrated Facilities Management seeks an Assistant Facilities Manager. The role involves managing programs and projects, fostering strong vendor relationships, and ensuring operational excellence across regional efforts. The ideal candidate will demonstrate strong analytical skills, effective communication, and the ability to thrive in a dynamic environment while managing multiple stakeholders.

Qualifications

• Experience managing local and regional programs in facilities management.
• Strong organizational and prioritization skills in fast-paced environments.
• Proven track record of effective stakeholder interaction.

Responsibilities

• Drive consistency in regional Facilities Management programs.
• Manage vendor relationships and communications effectively.
• Lead and coordinate team meetings and deliver internal communications.

Skills

Project Management

Analytical Capabilities

Communication

Attention to Detail

Stakeholder Management

Tools

Corrigo

Visio

Smartsheet

Quip

Microsoft Office

Job description

Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management

Desired skills and experience:

• Experience in managing local and regional programs, projects, and initiatives, ideally in real estate, facilities, and operations, where the deliverables impact customers, operational teams, and processes.
• Ability to work on multiple projects and initiatives at the same time.
• Relentless and tenacious drive to deliver results and achieve expected outcomes.
• Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.
• Must be at ease with launching projects without much data, starting from a blank sheet of paper.
• Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo, and synthesize findings.
• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment.
• Hands-on approach, show attention to detail and ownership.
• Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders, and clearly present outcomes.

What this job involves / Scope and Duties:

• In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client, drive consistency and operational excellence in the regional Facilities Management program. This is achieved by organizing information, building and managing project plans, and managing vendor relationships and communications.
• Own the organization, management, and implementation of programmatic needs across all aspects of the regional facilities programs. This spans the hard services and soft services programs spectrums.
• Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client, and other leaders to build and sustain strong partnerships to operate in a matrix-driven environment.
• Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies, including weekly, monthly, and quarterly.
• Draft and deliver internal and external communications.
• Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools or reports to support operational deliverables and other projects.
• Assist in the development and management of local and sub-regional program or project budgets.
• Work across the region to solve customer requests and challenges.
• Lead and work on special projects, either self-directed or in collaboration with the broader regional IFM team or the client team.
• Comply with all company and regional policies for both JLL and the client.
• Manage a range of hard services and provide the necessary support to ensure the efficient and effective running of the site.
• Create and adhere to a planned maintenance regime for Clients' assets.
• Manage response and activity relating to Ticket requests.
• Manage and track Building Operations stock.
• Manage local supplier base providing maintenance, project activity, and reactive repairs.
• Oversee Building Operating and Maintenance manuals, managing updates when necessary.
• Involve Small Project Management / Creation of Budget & Activity Plan for Site Improvements.