Assistant Estate Manager

Job Summary:

• Assist Dormitory Management during incidents and events.

• Attend to enquiries from clients and employers during office hours.

• Interact with residents to obtain feedback on living conditions and other issues affecting their stay in the dormitory (e.g. noise pollution, cleanliness in common areas, etc.)

• Report to the Estate Manager and support him for the entire dormitory operations.

Job Description:

• Lead a team of resident service executives, security officers, maintenance officers, and cleaning crew members.

• Conduct random unit inspections to ensure that no prohibited items are brought into the dormitory premises and only authorized residents are allowed into the dormitory.

• Assist in maintaining and updating the dormitory system.

• Ensure that residents adhere to dormitory rules and take appropriate action against offending workers.

• Assist in isolation/sick bay cases and follow up with team members.

• Organize the dormitory’s fire safety drills and emergency exercises.

• Assist in activities (e.g. flea markets, variety shows, sports activities).

• Perform any other duties as directed by Dormitory Management.

Requirements:

• Diploma / Degree in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.

• Minimum 2 years of experience in facility/estate management.

• Strong interest in the dormitory management industry.

• Ability to multi-task and initiate in a fast-paced and challenging environment.

• Pleasant personality and good communication skills.

• Able to start work immediately will be advantageous.