Assistant Director/Senior Assistant Director (HR Digital Transformation)

Ministry of National Development; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

Ministry of National Development is seeking a forward-looking professional to shape the future of HR across the MND Family through digital transformation. You will lead the redesign of HR processes and develop scalable digital solutions, partnering with HR and IT teams to implement AI-enabled improvements for better employee experience.

You will drive cross-agency collaboration, establish digital standards and playbooks, and build capabilities to sustain adoption of digital HR tools across MND

Qualifikationen

• Relevant experience in digital transformation, business process redesign, service design, product development, process automation or technology-enabled business improvement.
• Strong analytical and problem-solving skills with ability to review processes and develop practical solutions.
• Good understanding of digital technologies and automation approaches, translating business requirements into digital solutions.
• Ability to use platforms such as Microsoft Power Platform and RPA tools; familiarity with Whole-of-Government tools is advantageous.
• Strong project management and stakeholder engagement skills to coordinate cross-functional initiatives.
• Ability to work independently, engage senior stakeholders and influence change across teams and agencies.

Aufgaben

• Lead HR service redesign and process transformation across the MND Family, identifying pain points and opportunities for simplification.
• Develop and implement digital, automation and AI-enabled HR solutions with clear business requirements and implementation plans.
• Drive MND Family-wide HR digital transformation by partnering with agencies, developing reusable solutions and standards.
• Build digital capabilities and drive adoption through change management, training and communities of practice.

Jobbeschreibung

What the role is:

We are seeking a forward-thinking professional to shape the future of HR across the MND Family through digital transformation. As part of MND’s HR Data & Digital Transformation Team, you will harness technology, automation and AI to redesign HR services, simplify processes, improve productivity and enhance employee experience. Working closely with HR teams across MND and our agencies, you will lead the redesign of HR processes and the development and implementation of scalable digital solutions, while strengthening digital capabilities across the MND Family HR community.

What you will be working on:

1. Lead HR service redesign and process transformation
   • Lead end-to-end reviews of HR service journeys and workflows across the MND Family to identify pain points, inefficiencies, duplication and opportunities for simplification.
   • Apply design thinking, human-centred design and business process re-engineering principles to redesign HR processes and improve service delivery.
   • Identify opportunities to streamline and harmonise common HR processes across the MND Family of agencies while taking into consideration differing operational needs.
2. Develop and implement digital, automation and AI-enabled solutions
   • Identify, assess and prioritise opportunities to digitalise and automate HR processes based on business impact, feasibility and user needs.
   • Translate HR needs into clear business requirements, solution designs and implementation plans.
   • Partner HR and IT teams to design, test and implement practical solutions using appropriate technologies, including Whole-of-Government low-code and no-code tools, workflow automation tools and AI.
   • Monitor solution performance and user feedback, and continuously improve and scale successful solutions.
3. Drive MND Family-wide HR digital transformation
   • Partner HR teams in our agencies to adapt and implement common MND Family digitalisation approaches within their respective agencies.
   • Facilitate cross-agency collaboration to identify common requirements, develop reusable solutions and minimise duplication of effort.
   • Develop common digitalisation standards, implementation playbooks and good practices for adoption across the MND Family.
   • Align stakeholders with differing business needs, address implementation challenges and drive transformation outcomes.
4. Build digital capabilities and drive adoption
   • Lead change management, stakeholder engagement, user testing, training and adoption efforts for digital solutions across MND Family HR teams.
   • Develop practical resources and capability-building initiatives to strengthen HR officers’ competencies in process redesign, automation, digital tools and responsible AI adoption.
   • Establish platforms and communities of practice for HR teams to exchange knowledge, share solutions and learn from implementation experiences.

What we are looking for:

We are looking for an individual with a strong combination of business transformation experience, digital aptitude and stakeholder management capabilities, who can translate HR challenges into practical technology-enabled solutions.

• Relevant experience in digital transformation, business process redesign, service design, product development, process automation or technology-enabled business improvement, preferably within HR or another corporate function.
• Strong analytical and problem-solving skills, with the ability to critically review existing processes, identify root causes and develop practical solutions.
• Good understanding of digital technologies and automation approaches, with the ability to translate business requirements into workable digital solutions.
• Ability to use platforms such as Microsoft Power Platform, robotic process automation tools to build and development digital solutions. Familiarity with Whole-of-Government tools such as FormSG and Plumber would be advantageous.
• Strong project management and stakeholder engagement skills, with the ability to coordinate cross-functional initiatives and manage differing organisational priorities.
• Ability to work independently, engage senior stakeholders and influence change across teams and agencies.
• Strong communication and facilitation skills, with the ability to explain technical concepts in user-friendly terms and drive consensus.

The level of appointment will be commensurate with the successful candidate’s qualifications and experience.

About Ministry of National Development

The Ministry of National Development (MND), the lead government agency responsible for land use planning and infrastructure development, aims to transform Singapore into an endearing home and a distinctive global city. At MND, we aspire to create a quality, vibrant and sustainable living environment for our people. We also strive to shape Singapore into a world‑class city of knowledge, culture and excellence – one which keeps pace with global challenges and the rising aspirations of Singaporeans.Our Vision:An Endearing Home, A Distinctive Global CityMND's vision reflects our growing emphasis not just on physical infrastructure, but also on the softer aspects of creating emotional attachment in our people, the global talents and corporations whom we attract here. At the same time, it articulates MND's goal of building upon Singapore’s unique distinguishing characteristics to develop Singapore as a global city of knowledge, culture and excellence.Our Mission:Develop World-Class InfrastructureMND will provide quality physical infrastructure for the nation by working with our partners in the public and private sectors.Create a Vibrant, Resilient and Sustainable Living EnvironmentMND will strive to make Singapore a livelier and more exciting city, and ensure our nation is well‑prepared to face the growing uncertainties and complexities. MND will also maintain the quality and resilience of our built and natural environment to ensure high standards of living, and carry out development that meets the needs of the present without compromising that of future generations.Provide Affordable and Accessible Public HousingMND will commit to support Singaporeans' homeownership aspirations and ensure public housing remains affordable and accessible.Build Rooted and Cohesive CommunitiesMND will strive to foster our citizens' attachment and love for our homeland and maintain social cohesiveness in our communities, even as Singapore continues to be an open and globalised society.