Assistant Director of Sales

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guests are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as an Assistant Director of Sales in Hotel Indigo Singapore Katong. You’ll have ambition, talent, and obviously, some key skills. We’re looking for someone who can:

• Assist the Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.
• Assist in producing the Annual Revenue Plan.
• Assist in producing, implementing, and monitoring action plans to ensure Revenue Plan objectives are achieved.
• Analyse current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume and increased rate.
• Work closely with Director of Sales and Marketing in the preparation and management of the Department’s budget.
• Create and implement special programmes to achieve greater productivity through:
• Increasing average rate
• Increasing occupancy
• Increasing business volume during difficult periods
• Increasing local food and beverage banqueting sales
• Manage key accounts.
• Oversee the selling and servicing of group business.
• Coordinate the development of all promotional material.
• Monitor competitor activities.
• Plan and execute sales trips to major market areas.
• Produce monthly Sales reports and forecasts.
• Establish and continuously update mailing lists.
• Procure new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs, and professional associations within local, domestic UK and international markets. Maintain contact with planners, corporate accounts, incentive buyers, airlines, and wholesalers, through personal sales calls, telephone contacts, and written communications.
• Provide direction on and conduct market research.
• Maintain close liaison with Regional/Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction, and support.
• Attend major travel functions to promote sales for the hotel.
• Under the guidance of your superior, direct all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan.
• Organize and attend major sales/PR related functions within the hotel.
• Work with superior on manpower planning and management needs.
• Meet with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotel and the brand in the local community.
• Perform other duties as assigned. May also serve as manager on duty.

Accountability

Responsible for sales activities and events including direct sales, sales solicitation, sales administration, public relations, and management of the Sales Team. May manage professional level and administrative sales team members.

Qualifications and requirements

• Diploma or equivalent in Business Administration, Hotel Management, or related field.
• At least 4 years of related experience.
• Possess good market knowledge.
• Proven sales track record.
• Strong interpersonal skills.
• Team player and excellent written and spoken communication skills.
• Positive attitude and self-motivated.
• Ability to thrive in a fast and dynamic environment.
• Flexible to respond to a range of different work situations.
• Proficient in Microsoft Office.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.