The Assistant Director of Nursing (ADON) / Director of Nursing (DON) is responsible for overseeing the overall nursing operations in the nursing home, ensuring high-quality residential care, regulatory compliance, and efficient staff management. This leadership role involves strategic planning, policy implementation, staff supervision, and collaboration with healthcare professionals to provide excellent resident-centered care.
Job Responsibilities:
1. Leadership & Management
- Develop, implement and evaluate nursing policies, procedures, and best practices to maintain high standards of care.
- Ensure compliance with MOH (Ministry of Health), AIC (Agency for Integrated Care) and other relevant healthcare regulations.
- Provide leadership and direction to nursing staff, ensuring efficient and effective nursing care services.
- Foster a culture of teamwork, continuous learning, and professional development among the nursing team.
- Participate in strategic planning and decision-making processes to enhance healthcare services in the nursing home.
2. Clinical Governance & Quality Assurance
- Ensure that nursing care services comply with Singapore's healthcare regulations and accreditation standards (e.g., MOH licensing, Healthcare Services Act (HCSA), National Nursing Standards).
- Develop and implement quality improvement initiatives to enhance residents' safety and service excellence.
- Monitor infection control measures, medication management, fall prevention and clinical procedures to maintain high care standards.
- Conduct regular audits and assessments to identify areas for improvement.
3. Staff Development & Training
- Oversee recruitment, training, and performance evaluation of nursing staff, including Registered Nurses (RNs), Enrolled Nurses (ENs), Nursing Aides and Healthcare Assistants.
- Implement continuing education programs and professional development opportunities for nursing staff.
- Ensure adequate staffing levels and proper skill mix to meet residents' needs.
4. Resident & Family Engagement
- Ensure residents receive high-quality, person-centered care tailored to their individual needs.
- Address residents' concerns and grievances in a timely and professional manner.
- Communicate effectively with residents' families, providing updates and guidance on care plans.
5. Budget & Resource Management
- Manage the nursing department’s budget, including manpower, medical supplies, and equipment.
- Optimize resource allocation while ensuring cost-effective care delivery.
- Collaborate with other departments to ensure seamless operations within the nursing home.
6. Compliance & Risk Management
- Ensure adherence to all regulatory requirements, including MOH, AIC, HCSA, and Workplace Safety and Health (WSH) guidelines.
- Implement risk management strategies to prevent adverse events and maintain a safe environment for residents and staff.
- Stay updated on healthcare policies and adapt nursing home operations accordingly.
Job Requirements:
- Education: Degree in Nursing (BSN) or equivalent; a Master’s degree in Nursing or Healthcare Management is a plus.
- License: Registered Nurse with the Singapore Nursing Board (SNB).
- Experience: At least 10 years of nursing experience, with a minimum of 3–5 years in a leadership or managerial role, preferably in a nursing home or eldercare setting.
- Skills:
- Strong leadership and team management skills
- Excellent clinical knowledge and nursing expertise
- Good understanding of Singapore’s healthcare regulations and eldercare policies
- Ability to handle emergency situations and make quick decisions
- Strong communication and interpersonal skills
Key Performance Indicators (KPIs):
- Compliance with MOH/AIC regulations and audits
- Patient satisfaction and family feedback scores
- Infection control and safety compliance rates
- Efficiency in budget and resource management