Assistant Director, Group Communications

Singapore National Eye Centre; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading healthcare organization, SINGAPORE HEALTH SERVICES PTE LTD, is seeking a senior communications manager to oversee reputation management and crisis communications. The role involves strategic planning, managing a team, and engaging with media to strengthen the organization's position. Ideal candidates will possess extensive experience in media relations and stakeholder management.

Qualifications

• At least 12 years' relevant experience in media relations and issues management.
• Excellent command of English; proficiency in a second language is a plus.
• Proven track record in managing integrated communications projects.

Responsibilities

• Managing the reputation of SingHealth through media relations and crisis management.
• Developing communication plans and leading a team in achieving communication objectives.
• Providing strategic counsel to senior leadership.

Skills

Media relations

Crisis management

Stakeholder management

Leadership skills

Interpersonal skills

Education

Bachelor's Degree

Tools

Digital communication platforms

Traditional communications tools

Job description

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Job Category: Administration

Posting Date: 15 May 2025

As a senior member of the communications team, you will manage SingHealth Duke-NUS Academic Medical Centre's reputation through media relations and crisis management.

Leading the media relations team, you will drive initiatives that strengthen SingHealth's position as a trusted healthcare leader and academic medical centre. Your responsibilities will include providing strategic counsel to senior leadership, managing crisis communications, and developing integrated communication plans across multiple platforms, including international media. You will spearhead communications initiatives in key areas such as research, innovation, technology, and campus development, whilst supporting various stakeholders across the organisation in achieving their communications objectives.

Additionally, you will develop team members' capabilities and manage workplans, key performance indicators (KPIs) and budgets.

Job requirements:

• Bachelor's Degree with at least 12 years' relevant experience and strong track record in media relations, reputation and issues management in both traditional and social media

• Excellent command of both spoken and written English; proficiency in a second language is an advantage

• Proven track record in management of integrated communications projects

• Conversant with traditional communications tools and platforms; good grasp of new digital communication platforms is an advantage

• Keen news sense, established media network, and sound knowledge of current affairs

• Strong leadership skills and excellent stakeholder management abilities

• Creative, resourceful and resilient, with excellent interpersonal skills and high emotional intelligence