Assistant Director (Communications and Engagement)

Ministry of Digital Development and Information; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join the Ministry of Digital Development and Information as part of the Communications and Engagement Division, where you will lead a small team to manage public feedback and corporate branding. This role is crucial in strategising communication initiatives that engage the public and support Singapore’s digital future.

Qualifications

• At least 6 years of experience in managing public feedback and driving corporate branding.
• Strong interest in current affairs and creativity.
• Ability to explain policies and technical topics clearly.

Responsibilities

• Oversee a team managing public feedback and corporate branding initiatives.
• Coordinate division’s budget, workplan, and events.
• Advise on branding identities and support strategic engagements.

Skills

Project Management

Writing and Communication

Team Management

Creativity

Attention to Detail

Job description

What the role is:

You will be part of MDDI’s Communications and Engagement Division that strategises, develops and drives communications and outreach plans for key areas of the Ministry’s work to engage hearts and minds and build a thriving digital future for all.Reporting to Deputy Director/CED, you will be required to oversee a small team of three officers in managing public feedback; driving corporate branding initiatives; and coordinating the division’s budget, workplan, key meetings, and photography support for MDDI events.

What you will be working on:

You may also be required to support strategic engagement initiatives to further MDDI’s objectives.Key responsibilities include:• Supervise and guide a small team in managing public feedback and appeals, as well as managing our call centre vendor, to ensure quality service standards are upheld• Oversee the coordination of the division’s budget, workplan, key meetings, event grids, and requests for speechwriting and photography support for MDDI events• Drive corporate branding initiatives, including working with vendors to develop corporate gifts, greeting cards, collaterals, and corporate videos for MDDI• Advise other divisions and agencies on the consistent application of MDDI and Smart Nation brand identities for corporate events and collaterals• Support strategic engagement initiatives for MDDI, including organising engagements with key stakeholders; identifying opportunities for partnerships; curating content for public showcases; and conducting sensing to support MDDI’s objectives• Any other duties as assigned

What we are looking for:

• At least 6 years of work experience in managing public feedback and/or driving corporate branding initiatives, preferably with experience managing a team• Strong interest in current affairs and keen sense of creativity• Good writing and communication skills, with the ability to write with empathy, and explain policies and technical topics in a clear and simple way• Self-starter and good team player, with proven project management skills, attention to details, and ability to manage multiple tasks under time pressureWe regret to inform that only shortlisted candidates would be notified.For more information on careers in MDDI, please access the link (https://www.mddi.gov.sg/join-us/careers/life-at-mddi/). For more information on our job vacancies, please access Careers@Gov (https://www.careers.gov.sg/) and search for “MDDI” in the Search bar.

About Ministry of Digital Development and Information

The Ministry of Digital Development and Information (MDDI) drives Singapore’s digital development in four key domains — the economy, government, security, and society. MDDI oversees the development of the infocomm technology, cybersecurity, and media sectors; the Government’s digitalisation initiatives; and the national library, national archives, and public libraries. The Ministry is also responsible for effective public communications, and the Government’s information and public communication policies.