Assistant Club Manager/Club Manager
Reporting to the Front Office Manager, the incumbent shall be responsible to: -
Handle guest check-in and check-out at the Club Lounge.
Oversee smooth and efficient operations of the Club Lounge.
Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.
Manage and improve guest reviews score.
Manage and guide the Club team to maintain service standards.
Manage the control costs to ensure profitability and procedure standards.
Requirements
At least 2 years’ of working experience in a similar capacity in the hospitality industry
Diploma in Hotel Management or equivalent
Good organizational skills, ability to prioritize workload and handle pressure
Good leadership with strong interpersonal and communication skills