Assistant, Claims

TIGERMAR GLOBAL PTE. LIMITED; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading company in Singapore is seeking an Assistant for their Claims team. The role involves supporting clients with claims, processing and managing data accurately, and liaising with various stakeholders to ensure prompt claims resolution. Candidates should have a minimum Polytechnic Diploma, along with strong communication and analytical skills, to thrive in this supportive role.

Qualifications

• Minimum Polytechnic Diploma. Fresh graduates are welcome.
• Certificate holder in General Insurance is a plus.

Responsibilities

• Provide guidance to clients on claims.
• Manage claims processes efficiently.
• Maintain accurate records of claims.

Skills

Communication

Interpersonal

Attention to detail

Analytical

Time management

Education

Polytechnic Diploma

General Insurance Certificate

Tools

MS Word

MS Excel

MS PowerPoint

Job description

The selected candidate is to provide support to the Claims team in the administration of the claims process and ensure that all claims data is accurately recorded and maintained. The Assistant, Claims is responsible for handling claims made by the clients. The job will involve working with the policy holders, insurance companies, internal departments and other professionals to ensure that the claim is processed in a timely and efficient manner.

Roles and Responsibilities

• Provide guidance and support where necessary to clients on making a claim.
• Process, monitor and manage claims in a timely and efficient manner.
• Work closely with various parties ie. insurers, surveyors, loss adjusters, lawyers, etc. on claims
• Enter the claims details and ensure all claims data is accurately entered into the system
• Maintain accurate and up-to-date records of all claims
• Check details of claims submitted for settlement, process and arrange collection of claim settlement funds in a prompt manner
• Assist with the preparation of reports and other documents as required
• Provide the necessary claims information to the broking team to aid in renewal process
• Provide administrative support to the Claims team
• Adhering to legal requirements, industry regulations and customer quality standards set by the Company

Skills and Experience

• Good communication and interpersonal skills.
• Good computer skills on MS Word, Excel and PowerPoint.
• Accuracy and attention to details.
• Pro-active and analytical
• Good time management skill and ability to work independently.

Qualifications

• Minimum Polytechnic Diploma. Fresh graduates are welcome.
• Certificate holder in General Insurance and any other professional insurance qualification is an added advantage.