Assistant Campaign Success Manager

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the media industry is seeking an Assistant Campaign Success Manager to ensure the timely delivery of campaigns. The role involves managing stakeholders, maintaining client satisfaction, and collaborating on content execution to meet business objectives. Ideal candidates should have a degree in a relevant field and 2-3 years of project management experience.

Qualifications

• 2-3 years experience in project management required.
• Relevant media industry experience preferred.
• Proven ability to manage multiple stakeholders.

Responsibilities

• Ensure smooth and timely delivery of all campaigns.
• Troubleshoot the solution delivery process for client satisfaction.
• Collaborate with production units for content execution.

Skills

Project Management

Client Satisfaction

Communication

Interpersonal Skills

Education

Relevant degree in Marketing, Communications, Business, or Media

Job description

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

DESIGNATION : Assistant Campaign Success Manager

RESPONSIBILITIES

Purpose of this role

• Ensure the smooth and timely delivery of all campaigns
• Direct and manage project stakeholders from the Commercial group - Creative Lab including Brand Studios, Events, Ad ops, Social Hub, Content Group, News and Current Affairs group, Digital Group, Talent Hub (TCA/Bloomrs), Legal, Finance amongst others to drive the timely and smooth delivery of the campaigns
• Troubleshoot the solution delivery process to ensure best client satisfaction
• Provide clients with a single point of contact for post-sales campaign execution and conflict resolution

Responsibilities:

• Smooth project delivery
  • Take over from Pre-Sales team once the contract is signed off and develop an understanding of key stakeholder units and the process to manage campaign deliveries successfully
  • Ensure dynamic process troubleshooting to flag and remove any internal/external obstacles
  • Keep all stakeholders informed of progress and developments in a timely and effective manner
• Maintain client satisfaction
• • Ensure high client satisfaction with process flow, communication, issue resolution, and quality of deliverables
  • Keep client stakeholders updated on campaign progress and developments
• Ensure content execution, ad bookings, and billing are in order
• • Collaborate with production units (Creative Lab, CG, NCA, etc.) to produce content, book ads, and ensure billing and payments are processed correctly. Keep P&L in check and close the job upon completion.
  • Organize post-campaign reports and presentations for transmedia projects, working with Pre-Sales and Data Insights teams to prepare these reports before presenting to clients.

QUALIFICATIONS

• A relevant degree in Marketing, Communications, Business, or Media
• At least 2 to 3 years of experience in project management
• Relevant experience in a media-related industry is preferred
• Proven ability to lead and execute project management, managing multiple stakeholders in a dynamic environment to meet business objectives
• Strong interpersonal, verbal, and written communication skills, with a proven track record of working across teams such as sales, commercial planning, entertainment/news platforms, Finance, and Legal
• Reporting into Lead, Campaign Success Team