Job description
In this role, you will be managing alongside the manager in bar & lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.
Role & Responsibilities
- Support the Outlet Manager in organizing, coordinating, and overseeing staff and services to ensure smooth and efficient bar operations, maintaining high standards of customer service consistently.
- Lead a team of Bartenders and Service attendants, developing and implementing operational procedures and standards, managing staff development, and collaborating with executive management to fulfill the hotel's short and long-term objectives.
- Aiding the management team in achieving financial, service, and other predetermined outlet goals through proactive management techniques.
- Assume the responsibilities of the Outlet Manager during their absence, conducting daily operation briefings, providing staff training, and monitoring beverage sales primarily at Portman's Bar and Skyline Bar.
- Addressing guest comments, requests, and complaints is essential, with a commitment to resolving issues personally.
- Curate new beverage items and innovate new recipes to enhance the bar's offerings and maintain competitiveness in the market.
- Coordinating inventories, requisitions for food and beverage, supplies, and equipment as needed, as well as devising innovative strategies to optimize workflow and maintaining ideal beverage cost within the outlet.
Requirements
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
- Able to work on weekends and public holidays.
Additional Information
- 5-day work week
- 13th month AWS and Performance Bonus
- Up to 50% Associate Dining & Accommodation Discounts at Group Properties
- Referral Incentive of S$1,000*
- Career Development and Training opportunities
*Terms & Conditions Apply.
PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.
We regret that only shortlisted candidates will be notified.