Assistant Bar Manager

Accor Hotels; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned hotel brand in Singapore is seeking an experienced Assistant Bar Manager to oversee lounge operations and ensure exceptional service delivery. The chosen candidate will be responsible for team supervision, administrative tasks, and maintaining high operational standards. Candidates should possess a GCE O Level and at least five years of relevant experience in the food and beverage sector. This position presents an opportunity to contribute to a dynamic team in a world-class environment.

Qualifications

• Minimum of 5 years of work-related experience.

Responsibilities

• Assist with planning and organizing lounge operations.
• Supervise team members for operational efficiency.
• Build relationships with guests for personalized service.
• Handle administration for cashier/bar operations.
• Maintain cleanliness and hygiene standards.

Education

GCE O Level

Job description

Company Description

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Job Description

The Assistant Bar Manager shall assist in planning, organizing and giving direction of the lounge operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.

Outlet Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operations requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

Qualifications

• GCE O Level

Additional Information

• 5 years of work related experience