Assistant Banquet Operations Manager

Holiday Inn Singapore Atrium; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Join a leading hospitality company as an Assistant Banquet Operations Manager, responsible for maximizing profits and guest satisfaction. In this supervisory role, you'll manage daily banquet operations, oversee staff training, and ensure compliance with service standards. This position offers competitive remuneration and growth opportunities in the vibrant environment of Singapore.

Benefits

Competitive salary and benefits package

Tailored support for career growth

Qualifications

• 3 years experience in a supervisory role in F&B Service Conference & Banqueting Department.
• Alcohol awareness certification and/or food service permit required.

Responsibilities

• Manage the cash float and ensure accurate part-timer payments.
• Oversee preparation and management of the department's budget.
• Inspect function areas/rooms for cleanliness and layout.

Skills

Supervisory Skills

Operational Management

Staff Training

Education

Diploma in Hospitality or Tourism

Job description

Join us as a Assistant Banquet Operations Manager in Holiday Inn Singapore Atrium.

You would be responsible to manage the Banquet operations to obtain maximum profit and maximum guest satisfaction.

Main Responsibilities:

• Works with Banquet Operations Manager in the preparation and management of the Department’s budget

• Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction

• Manage the cash float and ensure that all part-timers are paid correctly accordingly to casual labour voucher.

• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their Job functions

• Supervise VIP functions as required

• Ensure that all casual labor hours clocked are accurate and sign off on all casual labor vouchers before salary payout

• Ensure that rooms/function space are set-up according to guest expectations and banquet event order

• Conduct pre-function meetings with scheduled staff and review all information pertinent to the day’s functions

• Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout

• Follow up problems which may arise from event order and room allocations and rectify and render any service recovery required.

Job Requirements:

• 3 years experience in a supervisory role in the F&B Service Conference & Banqueting Department. You should also hold a Diploma in Hospitality in Tourism or equivalent.

• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going tocareers.ihg.com [link removed]