Assistant Application Engineer | 1618

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the engineering sector is looking for an Assistant Application Engineer. This role involves providing technical support, troubleshooting products, and training customers on applications. Candidates should have a diploma in engineering and strong analytical skills.

Qualifications

• Analytical skill to break down information or data.
• Diploma Holder in an engineering discipline required.
• Familiar with Logic control and Microsoft Excel.

Responsibilities

• Provide product information and troubleshoot customer issues.
• Conduct product application testing and provide on-site support.
• Update manuals for post-sales application training.

Skills

Analytical skill

Familiar with Logic control

Microsoft Excel skills

Familiar with communication protocol

Familiar with HMI programming

Education

Minimum Diploma in Engineering (Computer/Electrical)

Tools

SQL/MySQL

C#/Java/Python

Job description

Position title : Assistant Application Engineer x1

Location: Kallang, Aperia Tower

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3000 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary
Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279