Assistant Admin / Underwriter

CHAPTR CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading consulting firm in Singapore seeks an Insurance Administrator to assist in managing policies and renewals. The ideal candidate should possess a diploma in Business Administration and strong communication skills. You'll play a key role in ensuring client satisfaction and supporting the operations team.

Qualifications

• Diploma holder in Business Administration or related field.
• Experience in general insurance administration preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare insurance summaries and policy documentation.
• Manage insurance renewals efficiently and accurately.
• Respond to client enquiries and ensure customer satisfaction.

Skills

Communication

Problem Solving

Customer Orientation

Education

Diploma in Business Administration

Certificate in General Insurance

Tools

Microsoft Office

Job description

Key Responsibilities

• Support underwriters by preparing insurance summaries, renewal invitations, and policy documentation.
• Assist in managing insurance renewals efficiently and accurately.
• Respond promptly to bancassurance client enquiries to ensure high levels of customer satisfaction.
• Ensure timely premium collection in line with premium warranty requirements, and facilitate prompt policy issuance to customers.
• Participate in divisional and cross-functional transformation projects as needed.
• Handle general administrative tasks including report preparation, issuing cover notes, and conducting regular analysis of business and client activity.
• Take on additional assignments as delegated by the Division Head or Department Head to support overall corporate objectives.

Requirements

• Diploma in Business Administration or a related field, with experience in general insurance administration preferred.
• Certificate in General Insurance is an advantage.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong communication and problem-solving skills.
• Customer-oriented with empathy and a passion for service excellence.

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [e-mail].

EA Reg No. R1876585

EA License No. 23S1593