Assistant Account Manager

Hashtag Interactive Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading digital marketing consultancy in Singapore is seeking an Account Executive to manage client accounts and cultivate relationships. The role involves overseeing projects from inception to delivery, ensuring client satisfaction and hitting deliverable deadlines. Ideal candidates will have strong communication skills, adaptability, and a proactive approach to problem-solving. This position offers a dynamic work environment with an emphasis on collaboration and innovation.

Qualifications

• Strong communication skills to cultivate client relationships.
• Ability to manage multiple accounts with minimal oversight.
• Proficient in project management and time management.

Responsibilities

• Manage multiple accounts and ensure all deliverables are met.
• Cultivate and maintain strong client relationships.
• Draft insightful monthly reports highlighting recommendations.

Skills

Adaptability

Analytical Skills

Stellar Communication

Resourcefulness

Problem-Solving

Job description

OUR MISSION:

Drive digital marketing and brand-building initiatives. As our Account Executive, you’re not just managing accounts; you’re curating relationships. With clients, you’ll dive deep to comprehend their aspirations and craft campaigns to realize them. Within Hashtag Interactive, you’re the linchpin, ensuring a harmonious collaboration between clients and our in-house talents.

YOUR FIRST 90 DAYS:

• Immerse yourself in our workflow and processes, paving the way to independently steer at least one account.
• Manage at least one account autonomously, ensuring all deliverables are met.
• Become the go-to Point of Contact for at least one account.
• Orchestrate internal projects for your account, liaising seamlessly with our production team for timely, top-tier deliverables.
• Attend internal huddles to stay updated and share insights.
• Set goals with your team and work towards achieving them.

TYPICAL EXPECTATIONS:

• Be the captain of at least two accounts (depending on size and scope), directing its course with minimal oversight.
• Consistently hit client deliverable deadlines.
• Draft insightful monthly reports, spotlighting recommendations for future strategies.
• Address challenges head-on; if not solving them, then charting a course toward a solution.
• Cultivate and cherish client relationships, underpinned by excellent communication.
• Engage in pitches, from the birth of an idea to its translation into a compelling proposal.
• Nurture new client relationships, from the first touchpoint to onboarding.

CORE COMPETENCIES:

Organisational Traits:

Adaptability, Analytical Skills, Stellar Communication, Organisation Prowess, Resourcefulness, Strategic Vision

Role-Specific Skills:

Unwavering Accountability, Assertiveness, Meticulous Attention to Detail, Conflict Management, Creativity, Independence, Negotiation Acumen, Planning Proficiency, Problem-Solving, Project Management, Self-Awareness, Time Management

ABOUT HASHTAG INTERACTIVE

Hashtag Interactive is a marketing consultancy optimised for a digital-centric world. With offices in both Singapore and Manila, we offer an integrated suite of digital solutions for real-world marketing situations — from digital transformation and growth strategy, to social media and interactive executions. We work collaboratively with our clients, whose industries span across a wide range of categories: Automotive, Finance, Beauty, Consumer packaged goods, Government agencies, Wearable technology, Event management, Tourism and more. We’re a group of people who came together because we like coming up with awesome ideas and want to build, make and create great things. Hashtag Interactive is our happy place and we welcome collaborators who are as passionate about all things digital as we are. We also think pets are the best kind of stress busters and, sometimes, even creative inspiration.

OUR CORE VALUES

INNOVATION:Growth is our default.

SERVICE-FIRST:Our clients, our partners.

OWNERSHIP:We are a do-acracy.

TEAMWORK:In collaboration, we make magic.

WORK-LIFE BALANCE:Happiness is a seamless blend of work and life.

DIVERSITY:Our quirks make us Hashtag Interactive.