Asia Pacific - Regional Regulatory & Quality Management Director

Shiseido Asia Pacific Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Regulatory Affairs Manager to drive compliance and quality management across the region. The successful candidate will lead a team to navigate regulatory challenges, ensuring product compliance and quality control while enhancing consumer relationships. This role requires a strategic thinker with over a decade of experience in regulatory affairs, particularly in the cosmetics industry. Join a dynamic team where your expertise will play a crucial role in shaping product strategies and maintaining high standards of quality and consumer trust.

Qualifications

• 10+ years in regulatory affairs, preferably in cosmetics/beauty.
• Strong knowledge of cosmetic science and regulatory compliance.

Responsibilities

• Lead regional regulatory and quality teams to ensure compliance.
• Manage consumer relationships and handle complaints effectively.

Skills

Regulatory Affairs Management

Quality Management

Interpersonal Skills

Communication Skills

Cosmetic Science Knowledge

Education

Degree in Relevant Discipline

Job description

MAIN PURPOSE

The incumbent will drive overall Regulatory Affairs strategy and execution for the Companies in the region to ensure regulatory compliance. He/She will proceed Quality Management in the region to support Shiseido group quality. He/She will also enhance consumer relationship within the region.

KEY RESPONSIBILITIES
[Regulatory Affairs]

• Lead and guide a regional regulatory team to manage regulatory affairs for the Companies, such as formula compliance, labelling compliance and registration/notification compliance.
• Plan and execute short-term and long-term goals/objectives in regulatory field to ensure marketing objectives are met.
• Supervise registration/notification of products by both local affiliates and distributors for obtaining approval of new products, update and maintenance of existing product licenses.
• Collect evolving regulations and conduct critical assessment on the impact of those regulations. Provide counsel to stakeholders/management on relevant courses of action. Lead advocacy to local authorities in order to minimize business impact caused by relevant regulations in cooperation with industry association.
• Provide accurate and timely support to local affiliates and distributors regarding regulatory inquiries from local authorities, consumers, retailers and other stakeholders.
• Ensure claim/advertisement compliance in cooperation with APIC as for inquiries from SAPAC Mkt, GIC and other relevant stakeholders.
• Report and share major regulatory issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Quality Management]

• Lead and guide a regional quality team to manage quality control for the Companies, such as consumer complaints both for health and quality.
• Plan and execute short-term and long-term goals/objectives in quality field to ensure marketing objectives are met.
• Provide accurate and timely support to local affiliates and distributors regarding quality inquiries from local authorities, consumers, retailers and other stakeholders.
• Report and share major quality issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Consumer Relationship]

• Update consumer related policy and execution plans in order to enhance consumer relationship within the region.
• Support local affiliate as for health/quality complaints in consumer relationship from technical and consumer relationship’s point of view.
• Any other ad-hoc duties assigned.

REQUIREMENTS

• Minimum Degree holder majoring in any relevant disciple from a recognized tertiary institution.
• Preferably more than 10 years of experience in regulatory affairs ideally gained in the cosmetics/beauty industry.
• Possess cosmetic science / technical knowledge (ingredient, formulation, safety, efficacy).
• Excellent interpersonal and communication skills.
• Good command of English.
• Able to travel globally for business.