Asia Pacific - Commercial Logistics Executive

SHISEIDO; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Supply Chain Manager to oversee the end-to-end logistics function. This pivotal role involves managing order processing, ensuring timely invoicing, and maintaining inventory records while collaborating closely with affiliates and distributors. The ideal candidate will possess a degree in Supply Chain Management or a related field, along with at least 5 years of relevant experience. This dynamic position offers an exciting opportunity to contribute to supply chain projects and drive organizational growth in a fast-paced environment. If you are proactive, motivated, and have strong problem-solving skills, this role could be your next career move.

Qualifications

• Minimum 5 years’ experience in Order Management and Customer Service.
• Knowledge in International Shipping and Freight processes preferred.

Responsibilities

• Manage order processing for affiliates and distributors.
• Ensure timely preparation of invoices and shipping documents.
• Coordinate shipments with export distribution centers.

Skills

Order Management

Customer Service

Problem-solving skills

Analytical skills

Negotiation skills

Education

Degree in Supply Chain Management

Degree in Logistics

Degree in Operations Management

Tools

SAP S4

Microsoft Excel

Job description

MAIN PURPOSE

This position is responsible for end-to-end supply chain management and logistic function.

KEY RESPONSIBILITIES

1. Order Management
2. Handle orders processing for Shiseido Affiliates and Distributors.
3. Create orders for Finished Goods, POSM, GWP and other non-saleable items and process invoices upon order processing from HQ.
4. Managing customer and supplier enquiries and handling of exception orders and shipments.
5. Ensure timely PO submission by distributors via Marketing Team.
6. Process claim/return order for Distributors or Affiliates.
7. Notify prices to affiliates and distributors.
8. Invoice Generation and Sales Tracking
9. Ensure timely preparation of invoices and shipping documents.
10. Provide monthly sales estimation.
11. Closing and reporting of monthly sales. This includes SOA reconciliation with finance during month end closing process.
12. Maintain inventory records and perform monthly reconciliation.
13. Shipment Tracking
14. Work closely with Shiseido Affiliates and Distributors to ensure shipments are booked and secured on time.
15. Coordinate with Shiseido’s Export Distribution Centres to ensure goods are ready to be dispatched or picked up on time.
16. Ensure relevant shipping documents are provided on time and accurate.
17. Track orders and shipments and report the status in a timely manner.
18. Manage and liaise with customers, suppliers, demand planner, warehouse, transport and freight forwarders.
19. Verify freight invoices.
20. Master Data Management
21. Create new material codes, update the SPK (change of source plant) and batch flag.
22. Update the material status if materials are ‘Obsolete’ or ‘End of Life’.
23. Provide a list of materials to finance to do costing run and ensure Transfer Pricing (TP) are correct before informing finance to release.
24. Request and maintain buy/sell (FOB 1 and FOB2) prices.
25. Others
26. Ad-hoc supply chain projects assigned by superior such as Cost Savings initiatives.
27. Support key activities in developing self and organisational growth.

REQUIREMENTS

• Degree in Supply Chain Management, Logistics, Operations Management or equivalent.
• Minimum 5 years’ experience in handling Order Management, Customer Service and Invoicing.
• Knowledge in International Shipping and Freight processes and documents is preferred.
• Experience in handling SAP S4 is highly advantageous.
• Experience in dealing with or managing stakeholders in other countries is preferred.
• Understanding of end-to-end Supply Chain processes, particularly Logistics.
• Self-starter team player, proactive, motivated and possess good problem-solving and analytical skills.
• Proficient in Microsoft Excel at least at an Intermediate level.
• Able to thrive in a dynamic and fast-paced environment.
• Able to effectively prioritize and manage multiple tasks whilst achieving deadlines with minimal supervision.
• Strong coordination and negotiation skills.
• Good verbal, written and interpersonal skills.