Area Manager / Operations Executive (F&B)

Beeworks Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic company is seeking an Area Manager / Operations Executive to oversee operations across multiple sites in Singapore. The ideal candidate will have 2-4 years of experience, strong leadership skills, and the ability to manage multiple priorities. Responsibilities include ensuring service standards, conducting audits, driving performance, and supporting front-line staff. This role involves regular travel between outlets and direct reporting to the Head of Operations.

Qualifications

• 2-4 years of relevant experience for both Executive and Area Manager roles.
• Strong leadership and communication skills necessary.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Oversee multiple branches to ensure service standards and operational compliance.
• Lead and supervise outlet managers and ground staff.
• Conduct regular audits and performance evaluations.

Skills

Leadership

Communication

Problem-solving

Job description

We are looking for a driven and hands-on Area Manager / Operations Executive to oversee daily operations, drive performance, and ensure smooth execution across multiple outlets/locations. You will play a vital role in supporting front-line staff, coordinating with cross-functional teams, and maintaining operational excellence.

Key Responsibilities:

• Oversee multiple branches/outlets to ensure consistent service standards and operational compliance

• Lead and supervise outlet managers, team leads, and ground staff

• Conduct regular site visits, audits, and performance evaluations

• Drive KPIs, sales performance, and customer satisfaction

• Ensure proper staffing, scheduling, and team productivity

• Handle escalations, resolve operational issues swiftly and effectively

• Coordinate with HR, Finance, and other departments for smooth workflow

• Identify areas for improvement and implement process enhancements

• Support the rollout of new initiatives, SOPs, and training

• Report directly to the Head of Operations

• Support daily operations and outlet activities

• Assist with inventory management, order processing, and staff scheduling

• Monitor compliance with SOPs, cleanliness, and safety standards

• Liaise with vendors and suppliers to ensure timely delivery of goods/services

• Assist in training, onboarding, and operational briefings

• Maintain proper documentation, reporting, and data tracking

• Work closely with the Head of Operations and outlet teams to resolve day-to-day challenges

Requirements:

• At least 2–4 years of relevant experience (for Executive); 2–4 years for Area Manager role

• Strong leadership, communication, and problem-solving skills

• Able to work independently and manage multiple priorities

• Comfortable with travelling between outlets/sites