Area Manager/Asst Area Manager

MONSTER CURRY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

MONSTER CURRY PTE. LTD. recherche un gestionnaire d'opérations pour superviser les performances des points de vente. Ce rôle implique la gestion des ventes, le contrôle des coûts, la formation de l'équipe et l'analyse des performances. Le candidat doit être capable de gérer les retours clients et veiller à la conformité aux réglementations.

Responsibilities

• Gestion et contrôle du budget et des coûts au niveau des points de vente.
• Formation de l'équipe et gestion des performances.
• Analyse et audit de la performance des points de vente.

Job description

Scope of Works:

Outlets Management

• Outlet sales budget (or target) management; and management of KPIs
• Outlet cost control: Labour cost, food cost, operating cost; e.g. utilities, disposable products and others
• Improving on outlet operation flow and SOP manual
• Improving on outlet promotion and marketing activities
• Well versed in menu and operations, train and lead the team to achieve higher performance
• Handling or dealing with customer feedback, complaint and comment in a professional way

People Management

• Involving team members recruitment and hiring
• Conduct and review training such as orientation, on the job training (OJT) and others
• Monitor team members’ training progress and performance evaluation

Cash Management

• Ensure outlet cash sales bank in accordingly
• Manage monthly outlet petty cash reimbursement

Other

• Plan and conduct monthly outlet meeting with target and action plan
• Monthly outlet performance analysis and audit, analysis and action plan
• Ensure outlets compliance with all relevant regulation and legislation, e.g. labour laws, hygiene standards, licenses for business, liquor and others