Area Manager, Amazon Operations

Amazon; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Area Manager, der ein Team von Amazon Associates führt. In dieser Rolle sind Sie verantwortlich für die Förderung einer Kultur der Sicherheit und Qualität, während Sie gleichzeitig die Produktivität durch datengestützte Entscheidungen steigern. Ihre Aufgaben umfassen die Entwicklung von Leistungszielen, die Implementierung von Prozessverbesserungen und die enge Zusammenarbeit mit dem Management, um die operativen Standards zu optimieren. Wenn Sie eine Leidenschaft für Teamführung und kontinuierliche Verbesserung haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 3+ Jahre Erfahrung in der Mitarbeiter- und Leistungsführung.
• Erfahrung in der Anwendung von Lean- und Six Sigma-Techniken.

Responsibilities

• Führen und Entwickeln eines Teams von Amazon-Mitarbeitern.
• Sicherstellen von Sicherheitsstandards und Qualitätskontrolle.

Skills

Mitarbeiterführung

Datenanalyse

Lean-Techniken

Prozessverbesserung

Kommunikation

Education

Bachelor-Abschluss oder gleichwertig

Tools

Six Sigma

Kaizen

Job description

Description

ABOUT AMAZON OPERATIONS

Operations are at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

About The Role

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. This role is located in Singapore.

Key Responsibilities

• Supporting all safety programs and compliance to ensure a safe work environment for all Associates
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Partnering with the management team to establish and maintain quality control standards
• Proactively identifying and leading process improvement initiatives and Lean tools
• Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
• Leading and developing a team of Amazon associates
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Ensuring procedures are followed for building security and product loss prevention
• Creating, managing, and supporting recognition and communication programs
• This is a hands-on role that requires you to work closely with your team on the shop floor to solve problems and remove barriers
  
  

Key job responsibilities

Create, oversee, and drive a culture of safety and well-being.

Analyse and implement changes to keep quality and productivity at a consistently high level.

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.

Work collaboratively with management-level colleagues to standardise shift practices.

A day in the life

You’ll work on a shift pattern at one of our sites. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation.

A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvements and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
  
  

Preferred Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Asia-Pacific Holdings Private Limited

Job ID: A2966784