Area Manager, Amazon Fresh

Amazon Asia-Pacific Holdings Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce firm in Singapore is seeking an Area Manager for Amazon Fresh. This role involves managing small teams, ensuring efficient workflow, driving safety, and leading process improvements. The ideal candidate should possess a Bachelor's degree and at least 2 years of relevant experience, showcasing strong analytical and leadership skills.

Qualifications

• 2+ years of experience in a relevant role.
• Experience managing teams and performance.

Responsibilities

• Manage processes and analysis in a dynamic environment.
• Lead and manage teams in a fast-paced environment.
• Drive safety programs and ensure compliance.

Skills

Analytical skills

Team leadership

Project management

Process improvement

Education

Bachelor's degree or equivalent

Job description

DESCRIPTION

You thought your career was moving fast? Join Fresh, we deliver in one hour!

Amazon.sg includes Fresh, the fastest benefit for Prime members, which offers one-hour and two-hour delivery on thousands of items. Fresh is powered by Amazon’s growing network of fulfilment centers that utilize high-end technology to speed up order delivery times for customers. Prime members can get daily essentials such as coffee, batteries and nappies, as well as other popular items like games consoles, toys and sports equipment, delivered right to their door in an hour or less.

Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.

The Operations teams in our Fulfilment Centers are responsible for teams controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it.

As an Area Manager for Amazon Fresh, you will be responsible for small and agile teams. You and your team ensure that the workflow runs smoothly so that all customer wishes are met. You will always focus on achieving our most important goals: safety, employee engagement, quality, customer experience, productivity, while driving constant improvement of our processes. Cross-team coordination, project management and executive presentation skills are preferred. Although this is a supervisory position, it is still very much a hands-on role and you will be expected to be involved in the day-to-day operations. This role is located in the west region of Singapore.

The ideal candidate will be highly analytical with proven experience driving process improvement, team leadership, and delivering results.

Responsibilities include:

• Managing processes and analysis in a highly dynamic environment
• Lead and manage teams within a fast-paced environment.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Drive safety programs and compliance to safety regulations to ensure a safe work environment and promote a positive health and safety culture
• Proactively identify and lead process improvement initiatives and Lean tools
• Develop operational expertise on processes and activities, ensuring that best practice is shared within the network.
• Drive appropriate employee engagement programs for talent management and people development
• Mentor, train and develop teammates for career progression and learning

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.