AR Collection Specialist, Mumbai

Align Technology; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Finance professional specializing in AR Management for their APAC region. The role involves managing receivables, customer interactions, and reporting while maintaining strong relationships. Ideal candidates will have a B. Com degree and relevant experience in invoicing and collections within a multinational setting. Strong communication skills and a customer service focus are essential, along with proficiency in SAP and finance systems.

Qualifications

• 3-6 years of experience in Invoicing, Credit Control and AR Collections.
• Experience in a multinational company environment is preferred.
• Strong verbal and written communication skills.

Responsibilities

• Manage outstanding and overdue receivables.
• Daily contact with customers for collection matters.
• Regular reporting to stakeholders on the AR status.

Skills

Communication skills

Customer Service focus

Time Management

Collaborative skills

Detail oriented

Education

B. Com

Tools

SAP

Microsoft Office

Finance ERP system

Job description

Department: FinanceLocation: APAC-IndiaDescriptionJDRole expectationsIn this role, you willESSENTIAL DUTIES AND RESPONSIBILITIES, In The Area Of AR Management Manage outstanding and overdue receivables and minimize the risk of non-receivable accounts. Daily onsite contact with customers based on the latest available A/R aging list, with an objective to make sure proper actions for problem solving are taken by contacting the right persons. Interact and co-ordinate with sales and distributors on collection matters. Maintain good customer relationship while driving collections. Ensure up to date and correct input and output of call register with comments from Customers in the accounting system. Make proposal for customers to be put on Credit Hold in line with the Terms and Conditions of Align Technology. Demonstrate "think customers" attitude. Liaise with internal counterparts on billing and collection related issues. Regular reporting to relevant stakeholders on the AR status and issues. Deliver any ad hoc reports for business needs. Provide support to audit processes and quality management system as required.What We're Looking ForIn this role, you'll need Experience/QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required. B. Com from a reputed university. Overall experience with at least 3-6 years of relevant experience in Invoicing, Credit Control and AR Collections. Working experience in a multinational company environment preferred, with the ability to operate in diverse cultures. Able to work with customers in an assertive but pleasant demeanor, with a high level of independence. Ability to work with distributors and sales team effectively and manage AR collections. Customer facing experience and be able to have effective conversations with end customers. Able to work effectively in a fast-paced growing organization. Flexible and able to work in a changing environment. Ability to work cooperatively and collaboratively with all levels of employees, management as well as external customers. Proactive, meticulous and a good team player. Strong verbal, written communication skills, and interpersonal skills to provide good business partnering support with a customer service focus. Acts with integrity and objectivity and high standards of accountability. Good time management skills and ability to meet assigned deadlines in a fast pace working environment. Highly detailed, result oriented and organized in work. Have a positive work attitude including willing to work some longer hours and weekends during peak periods. Self-motivated to learn new concepts and participate in new projects.Skills Required Fluent in English verbally and writing is mandatory Good Communicational skills (writing, oral, & presentation) Strong systems skills with prior experience of Finance ERP system. Working knowledge of SAP will be an advantage. Proficiency in Microsoft Office Applications, Advanced Excel skills with the ability to work with lookups and pivot tablesWORK SCHEDULE / HOURSNormal work hours Monday Friday 8:30am to 5:30pm, based in Mumbai.Applicant Privacy PoliciesReview our Applicant Privacy Policies for additional information.Global Diversity StatementAt Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.Equal Opportunity Statement,

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